[DisneyDaffodil]

Originally Posted by Mr Tom Morrow

I agree with you. It seems left hand and right hand aren't communicating.
I'm sure it will all work out in the end though. Hope you get a resolution

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Thanks Tom, I'm sure it will, hopefully soon. I do feel I have been passed from VH to VA and they should communicate with each other, and their customers more. Fingers crossed they will let me know what is happening soon ☺