11 Sep 20, 01:58 PM
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#20
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Imagineer
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I'm well over 30 days from when my last stay should have been.
I contacted hotels.com again and after the usual rigmarole of providing all the reference numbers I was told that they apologise but there is a big backlog.
There's no way I'm letting this go as it was £195 of vouchers.
Edited at 06:01 PM.
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