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katie · 23 Nov 17, 09:02 AM

We also had 'extras' added to our receipt when we returned our car to the garage. Went to the desk where a pleasant lady apologised, said she couldn't work out what had happened and made out a new receipt showning only the chare for pre-pay fuel which we had agreed to. This amount showed up on our credit card. I just checked our credit card again today and lo & behold there is a toll charge of $22.75. We made sure that the Sunpass switch was in the off position and paid at the booth at every toll on the way down. On the way back, we chucked quarters in the basket & took pics of the screen to show we had gone through the cash only lane. Will email them today and ask what they are playing at. When I get my money back I will inform them that people in the uK are well aware of their dirty tricks.

Katie

23 Nov 17, 09:02 AM	#24
	23 Nov 17, 09:02 AM katie Imagineer
katie Imagineer Join Date: Feb 03	We also had 'extras' added to our receipt when we returned our car to the garage. Went to the desk where a pleasant lady apologised, said she couldn't work out what had happened and made out a new receipt showning only the chare for pre-pay fuel which we had agreed to. This amount showed up on our credit card. I just checked our credit card again today and lo & behold there is a toll charge of $22.75. We made sure that the Sunpass switch was in the off position and paid at the booth at every toll on the way down. On the way back, we chucked quarters in the basket & took pics of the screen to show we had gone through the cash only lane. Will email them today and ask what they are playing at. When I get my money back I will inform them that people in the uK are well aware of their dirty tricks. Katie __________________