theDIBB - View Single Post - How have people found expedia with covid alterations?

chmurf · 3 Aug 20, 04:06 PM

claimed our flight 32 days ago, no refund, but part of this is due to the airline not refunding in timely fashion (Lufthansa now stands at 12 weeks for a refund, and expedia will only refund when they get the money from the airline)

in normal times, expedia has been good at rebooking, or accomodating for changes (when initiated by the airline)

so I would not fault them for the extraordinary circumstances we're going through.

I don't know about package issues, I will always book flights separately. I used to do packages in the past, but it's always been a nightmare sorting out whenever there was an issue.

overall, I will trust expedia with my vacations. they're about the only "travel agent" I will trust.

3 Aug 20, 04:06 PM	#3
	3 Aug 20, 04:06 PM chmurf Imagineer
chmurf Imagineer Join Date: Dec 12	claimed our flight 32 days ago, no refund, but part of this is due to the airline not refunding in timely fashion (Lufthansa now stands at 12 weeks for a refund, and expedia will only refund when they get the money from the airline) in normal times, expedia has been good at rebooking, or accomodating for changes (when initiated by the airline) so I would not fault them for the extraordinary circumstances we're going through. I don't know about package issues, I will always book flights separately. I used to do packages in the past, but it's always been a nightmare sorting out whenever there was an issue. overall, I will trust expedia with my vacations. they're about the only "travel agent" I will trust.