[AnnieB]

Originally Posted by Sue BL

I’ve seen quite a lot written about Disney manipulating wait times, particularly stand by times to discourage guests from joining the lines.
They’ve got no need to improve food quality or increase the staff/guest ratio when they can keep increasing prices and still get increased gate numbers.

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The trouble is that it will damage their corporate image if they have too many unhappy guests.

They have been able to increase prices because people expect an excellent experience and have come to rely on it. People will pay a lot if they are guaranteed a good vacation. But once more and more people start to feel ripped off, visitor numbers will fall.