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Old 7 Dec 19, 04:26 PM  
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Picklepuppy
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Mobile Changing a booking with Disney

We would like to change our booking from staying in a suite at All star music to a cars suite at the AoA, the new offer makes this affordable. We spoke to Disney and at first the wanted to charge a £50 admin fee which is fine, but then she said Instead of the admin fee, I would have to pay new deposit and then they would refund the other deposit (which seems a waste of time to me, they might as well just transfer the deposit to the new booking) has anyone else changed their booking and had to do this?
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Old 7 Dec 19, 05:11 PM  
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darsch1982
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Yes i have been told the same
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Old 7 Dec 19, 05:29 PM  
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Picklepuppy
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Originally Posted by darsch1982 View Post
Yes i have been told the same
Just seems a bit of a faff! Especially since the new booking is more expensive!
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Old 7 Dec 19, 05:33 PM  
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sully301
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usually they don't charge if it's more expensive...
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Old 7 Dec 19, 06:31 PM  
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Picklepuppy
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Originally Posted by sully301 View Post
usually they don't charge if it's more expensive...
That’s what I thought too! Don’t want to be without £200 while I wait for the refund to come through
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Old 7 Dec 19, 06:39 PM  
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sha9
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Did you book originally under the free dining offer?
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Old 7 Dec 19, 07:17 PM  
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Picklepuppy
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Originally Posted by sha9 View Post
Did you book originally under the free dining offer?
We got free breakfast so I guess so
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Old 7 Dec 19, 08:16 PM  
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sha9
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Originally Posted by Picklepuppy View Post
We got free breakfast so I guess so
In that case I’m surprised they’ve offered to refund the original deposit as usually you can’t change to a new offer. Normally you would have to cancel forfeiting your deposit and make a new booking.
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Old 7 Dec 19, 10:37 PM  
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sully301
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Originally Posted by Picklepuppy View Post
That’s what I thought too! Don’t want to be without £200 while I wait for the refund to come through
maybe it's because you won't now get the dining plan - as it's AOA
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Old 8 Dec 19, 01:59 PM  
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Picklepuppy
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I’m not fussed about the dining plan tbh we only took it beause it was free! We never eat on site, I’ll have to look after Christmas at changing it over
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