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18 Oct 21, 04:52 PM |
#1
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Imagineer
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Virgin wait time
As there is such demand for holidays and flights why don't virgin put more staff on
2 hours wait times, really Are ba and tui the same |
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18 Oct 21, 04:54 PM |
#2
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Imagineer
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Guessing it's the same as most industries - lack of staff.
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2012 - Villa, Crescent Lakes --- 2014 - OKW 2016 - OKW & RPR --- 2018 - AKL, RPR & Beach Club 2020 - cancelled --- 2021 - cancelled 2022 - Margaritaville & RPR --- 2023 - Villa & RPR & Surfside |
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18 Oct 21, 04:58 PM |
#3
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Imagineer
Join Date: May 17
Location: Sussex
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They lost a lot of staff trying to stay afloat the past 18 months. Even if they could recruit new ones, they probably lack the budget and training resources to increase it right now.
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18 Oct 21, 05:29 PM |
#4
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Imagineer
Join Date: Aug 09
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Issue I have with it is that if it takes them that long to sell you something what happens if you need them after the sale to say move a booking or change it in any way?
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18 Oct 21, 05:30 PM |
#5
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VIP Dibber
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18 Oct 21, 05:45 PM |
#6
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Thread Starter
Imagineer
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18 Oct 21, 05:45 PM |
#7
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Imagineer
Join Date: Nov 07
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I just WhatsApp them with what I want to happen to my booking and they come back with options - i reply with one (if it suits) and its confirmed . Easy
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18 Oct 21, 05:50 PM |
#8
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Imagineer
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BA are far worse, they won't even take calls from existing customers.
Just phone them up, stick it on speaker phone and get on with what you're doing, they'll pick up eventually. BA however, won't.
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18 Oct 21, 05:54 PM |
#9
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VIP Dibber
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I don't whatsapp them, I text them. Last used 23rd September - unless it's changed since then?
ETA - text message service available between 9am-5pm and 11pm-7am at the moment (running a reduced service due to overwhelming volume of contact apparently). Edited at 05:56 PM. |
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18 Oct 21, 06:08 PM |
#10
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Imagineer
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