MDE confusion

Charl_bb · 28 Apr 18, 06:56 AM

I linked my VH to MDE by clicking Link Hotel and it picked up the guests and showed the hotel booking. Now when I go back on it still says Link Hotel and I can't see the details anywhere but when I try to link again it says it's done. I'm sure it's me not using it properly so any tips gratefully received. There is also nothing linked on dining or tickets, do I have to do that separately at a later time? Still got a whole yet but obviously want it done for 180 days out.

**gjdjud** · 28 Apr 18, 07:00 AM

Virgin bookings work slightly differently for some reason. Tickets won't show on MDE for a while. I don't know why but all will show before you need it. Mine is the same that I can see my hotel linked on the desktop version of MDE but nothing on the app.

Guest · 28 Apr 18, 08:57 AM

Yes ,mine is the same as gjdjud.
I don�t remember this happening last time but I have no doubt it�ll sort itself out soon . Maybe when all the free dining excitement has died down abit and the site isn�t so over loaded.

**loves2plan** · 28 Apr 18, 09:05 AM

Mine was the same in 2014 when I booked with VH, but things did appear as time went by and everything worked smoothly

Charl_bb · 28 Apr 18, 09:25 AM

OK thanks, that's reassuring to know it's not my incompetence!

DaveyP · 30 Apr 18, 01:32 PM

Originally Posted by Charl_bb

I linked my VH to MDE by clicking Link Hotel and it picked up the guests and showed the hotel booking. Now when I go back on it still says Link Hotel and I can't see the details anywhere but when I try to link again it says it's done. I'm sure it's me not using it properly so any tips gratefully received. There is also nothing linked on dining or tickets, do I have to do that separately at a later time? Still got a whole yet but obviously want it done for 180 days out.

HI, same for me re the app not showing it, but if you go on the online mde, hover your mouse over the my Disney experience text in the top right hand side, then click the my reservations and tickets section, you should see your booking there that you linked.

My tickets don't show yet but i'm hoping it won't be too long.

28 Apr 18, 08:57 AM	#3
	28 Apr 18, 08:57 AM Guest Guest
Guest Guest	Yes ,mine is the same as gjdjud. I don�t remember this happening last time but I have no doubt it�ll sort itself out soon . Maybe when all the free dining excitement has died down abit and the site isn�t so over loaded.

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