Sky stream

[Pino_Spetzberg]

Originally Posted by Rac20

You’d think she would be able to wouldn’t you? She can’t. I’ve tried showing her and then she just forgets again.

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Seem to remember just pressing the microphone button.

I understand it's difficult for you I had the same situation with M-I-L.

[Squaresausages]

Originally Posted by Lisa123wm

Thanks for all the replies.
I think we’re going to stay with Virgin for now after looking into it.
We could probably save around £10 switching to Sky Q, but the internet we’d get is just nowhere near what we’re getting atm with Virgin.
Plus, Sky tie you in for 24 months and if we weren’t happy, I wouldn’t want to be unable to leave for that long.
Virgin tie in is 18 months, maybe things will have improved with Sky by then and we’ll make the move.

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I've always found Virgin's Retention team to be good at discounting to try to keep you as a customer. Get the best price for what you want from Sky, then phone Virgin up and say you want to submit your 30 days notice because you've had a better offer from Sky. They may not offer what you want there and then - still submit your notice though, and it is likely that they will call you back within a few days with a better offer.

Worst case scenario is they call your bluff and don't call you back, but you would then just call them back just before the 30 days are up and say you've changed your mind about cancelling.