Chase Bank

[Donz1979]

Just had a random message on the app. We are using this account for a raffle so people are paying in £2 or whatever, Chase have messaged asking me to confirm a persons name address and DOB in order for them to release a payment of £10 i to my account.

This sounds dodgy and I am a bit confused. Anyone had similar?

[2point]

Sounds very dodgy. I'd ignore it completely.

[Donz1979]

How come it has came through on app messages though? Im worried now my accounts are being hacked

[2point]

To get that info you must know the person. Give them a call and ask them if they've paid £10.

[GillyD]

My first thought would be to call Chase to see if it is legitimate and if it isnt ask them for advice on what action you should take.

[Unexpectedpenny]

I’ve always found Chase customer service to be very quick and efficient so I’d check with them first just to be sure it’s legitimate

[EssexSue]

Originally Posted by Unexpectedpenny

I’ve always found Chase customer service to be very quick and efficient so I’d check with them first just to be sure it’s legitimate

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Was about to say the same.

[Donz1979]

On hold to them now, first person said its legit but have now transferred me. All strange as 10mins before the notification I received email to say new fraud helpline just call 159, obv I havent rang this I have rang the 0800 number.

[Roobear21]

I’m with Chase and have also had the email today about the 159 phone number for fraud.

[2point]

I'd never heard of 159. Worth knowing.