Anyone having issues with Virgin Manage my Booking?

meggy · 2 Jul 20, 12:03 PM

I know I have the right reference number as I accessed on Monday. However when I try today it says "Unable to complete request".

Anyone else having issues? This is for a booking next May so whilst not dreadfully urgent I would like to change seats and on Monday there were very few left

Rebecca_ · 2 Jul 20, 12:41 PM

Same here - I have flights for February and they've disappeared from my account. When I try to find my booking with the reference number I get the same error message as you.

MrPrice · 2 Jul 20, 12:52 PM

I have just checked My Bookings and the outbound and return flights are showing for our November 27th flight from Manchester.

rayraygreen · 2 Jul 20, 01:15 PM

I always have issues with it. I have to click the link in the original booking email or it never works. It�s been like that for us since we booked last year.

Egon · 2 Jul 20, 01:26 PM

Mine seems fine, im next MAY also.

JayPR · 2 Jul 20, 04:46 PM

A few weeks back when I checked� My bookings� my outbound flight details had disappeared.I eventually found out it was Virgins roundabout way of telling me my flight had been pulled although for days my flights were still available to book on a dummy booking.It took a while for that to change to show outbound flight from being direct to indirect with 2 stops

In � My booking� its still showing my inbound flight only which is direct but expect that to go the same way as the outbound flight