Budget beware

[kissimmee girl]

Hi , If hiring a car just be careful of being charged for insurance you don’t want or need . we arrived into Orlando yesterday and went to collect our car from Budget . My husband went to sign the screen when I noticed a charge of $9.99 a day , I said what’s this and he said personal insurance. I said no we’ve paid up front were fully covered. He said not for personal accident. I said I have travel insurance to which he replied that only covers your flights and bags not if you need to go to hospital and be flown home etc. I said it does were covered and made him take it off . If I hadn’t of looked over my husbands shoulder we would of had a nice bill of $159 when we got home. My husband said he had heard him say right let’s get you guys fully covered and on your way but didn’t think anything if it . So just be really careful. Makes me so mad , we hire cars in different states all the time and it’s only in Orlando that we get the hard sell and rip off tactics .

[Mr Tom Morrow]

Always nice to see these reminders on here. Trust nobody be it Budget, Alamo or Avis etc. They are all at it.
It will continue as long as they pay commission for upselling sadly.

PAI for British travellers is a total waste of money.

[kissimmee girl]

We were on an internal flight after visiting Memphis , luckily not tired after a long haul flight where you just want to get out of the airport to your hotel and just sign .

[Belle1989]

This is so frustrating that they are allowed to do this and try such underhand tactics. Really ruins what should be a stress free experience and makes people worry.

[Mr Tom Morrow]

I know some fall for it but I view it like cold callers - a game to be played.

My Wife goes nuts with me at the exit barrier as I read the agreement they generate at least 3 times. I care not about the queue behind me.

Patience, being switched on and immune to sales tactics always works. However I am never rude, just forceful.

[yorky]

Yep, they know Brits are tired after a long transatlantic flight and play on that. I always check and sign nothing unless it says zero to pay at the end. Always amazes me people just sign the document without even looking at it.

[ed6886]

very much appreciate this post, we usually book with alamo and haven't had problems but we're going for a lot longer than normal this time and alamo was so expensive, we found budget to be a good price and I've been a little worried about it for some reason. I will definitely be vigilant at the desk.

Can I ask, do you get allocated a car with budget or is it a similar thing with alamo where you go and choose your car from a category in the parking garage?

[RobertWestwood]

I think the desk clerks even have a special name for us, and they love the brits as they are so easy to upsell to Once stood behind some poor soul in the Dollar queue getting sold everything, toll passes, some strange version of sat nav, the clerk was so happy he didn't even bother trying it on with me

[Damn Dirty Ape]

Budget are the biggest chancers and if it's a choice between no hire care and having to hire from Budget, well I'll be using Uber.

[kissimmee girl]

Originally Posted by ed6886

very much appreciate this post, we usually book with alamo and haven't had problems but we're going for a lot longer than normal this time and alamo was so expensive, we found budget to be a good price and I've been a little worried about it for some reason. I will definitely be vigilant at the desk.

Can I ask, do you get allocated a car with budget or is it a similar thing with alamo where you go and choose your car from a category in the parking garage?

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We were allocated a car but hubby wasn't happy with it so he asked could we change and they let us