Sequoia Lodge Contact

[Guest]

Originally Posted by claireyp76

Hi,

I ended up emailing guest relations about our trip in March and they responded with the following email;

"Thank you for your email and your interest to Disneyland®Paris.

All the Special Needs team has been affected by your mail, for this reason, we'd like to help you to organize you stay in the best conditions.

To make a request, I need to know what Lily and Jacob favorite characters are in order to advise the hotel and the other departements were working with and try to organize some kind of surprise.

Even if we can never guaranty a meeting with the Disney Characters, all the Disney staff is really involved in making the dreams of children come true and we'll do our best to make they spend the greatest time in Disneyland® Paris !

We're looking forward to hearing from you."

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Hi Guys,

Just to give you a quick update following on from my post above.

Had a random email today from a lady at guest relations responding to the original email I sent just saying that she would forward my request onto the Manager at the Sequoia Lodge.

I thought I had better let the lady from Disney Special Needs, who had been emailing me, know in case a duplicate surprise was arranged (and it gave me an excuse to contact them again ). Anyhow she responded with this.

"thank you for your email. Do not worry, I will contact our colleague, at least, there will be two surprises for your children... Still don't say anything to the children."

Still not sure what she means about two surprises. Only eight weeks until I find out. Not sure if I can wait! Squeal!

[DIBBadmin]

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