Linking an annual pass

Tinkerbell 1 · 10 Mar 19, 10:21 AM

We’ve got two trips this year so have just bought out annual passes. I was told I could use the will call number to link to MDE and book fast passes. However when I enter the confirmation number is says unable to process request and I need to phone. Any ideas?

Mr Tom Morrow · 10 Mar 19, 04:03 PM

I'm currently here and have a problem with my May FPs as our annual passes expire halfway through our May stay.
This stopped me being able to get what I wanted but I also cant renew my AP as it's not within the 60 day window.

If you ring Guest Services and press option 1 for English then option 2 for AP holders they will sort you out.

They are so helpful I got them to book my FPs for the period after my pass expired. They did 7 days worth for me in 5 mins flat, all back to back and no chopping and changing of times.

**Saratoska** · 11 Mar 19, 11:42 AM

Originally Posted by Mr Tom Morrow

I'm currently here and have a problem with my May FPs as our annual passes expire halfway through our May stay.
This stopped me being able to get what I wanted but I also cant renew my AP as it's not within the 60 day window.

If you ring Guest Services and press option 1 for English then option 2 for AP holders they will sort you out.

They are so helpful I got them to book my FPs for the period after my pass expired. They did 7 days worth for me in 5 mins flat, all back to back and no chopping and changing of times.

this is going to be our problem, 7 days in to our trip in july our annual pass expires but we cannot renew like you until the 60 days and by that time fasspass window will be gone

Mr Tom Morrow · 11 Mar 19, 03:17 PM

Originally Posted by Saratoska

this is going to be our problem, 7 days in to our trip in july our annual pass expires but we cannot renew like you until the 60 days and by that time fasspass window will be gone

Ali. Worry not. Do as I did and ring the Website Support people and select the AP part.

The Lady I spoke to booked me well over a week of FPs in literally minutes. I gave her the date, the Park, the three rides in order and the times I wanted.
Sho overrode the system and didn't have to take what was available. She set the times not the computer.

All she said was that if I failed to renew our APs on the expiration date those FPs would drop off.

**Saratoska** · 11 Mar 19, 08:19 PM

Originally Posted by Mr Tom Morrow

Ali. Worry not. Do as I did and ring the Website Support people and select the AP part.

The Lady I spoke to booked me well over a week of FPs in literally minutes. I gave her the date, the Park, the three rides in order and the times I wanted.
Sho overrode the system and didn't have to take what was available. She set the times not the computer.

All she said was that if I failed to renew our APs on the expiration date those FPs would drop off.

is there a special number to phone or did you do it via the member services number

Mr Tom Morrow · 11 Mar 19, 09:09 PM

Ali. Still on the sun lounger! Give me 20 mins and I will dig it out.
It was a local call so I used the Villa phone.

Edit. Oh no a cloud came over

Just checked on the redial button.
It's 407-939-4357. Press 1 for English then when prompted select option 2

Tinkerbell 1 · 13 Mar 19, 03:19 PM

Great thanks I’ll give them a call.

Shooby doo · 13 Mar 19, 09:18 PM

TB did you get it sorted? We are buying our AP's before going & have been told that we can link them for FP+ & then activate them when we actually use them for the first time.
SD

Tinkerbellworld · 14 Mar 19, 10:10 AM

Originally Posted by Shooby doo

TB did you get it sorted? We are buying our AP's before going & have been told that we can link them for FP+ & then activate them when we actually use them for the first time.
SD

We were told the same you just use the confirmation number

10 Mar 19, 04:03 PM	#2
	10 Mar 19, 04:03 PM Mr Tom Morrow Imagineer
Mr Tom Morrow Imagineer Join Date: Jul 14 Location: The Tiki Room. theDIBB Guidebook Pages Created: 3	I'm currently here and have a problem with my May FPs as our annual passes expire halfway through our May stay. This stopped me being able to get what I wanted but I also cant renew my AP as it's not within the 60 day window. If you ring Guest Services and press option 1 for English then option 2 for AP holders they will sort you out. They are so helpful I got them to book my FPs for the period after my pass expired. They did 7 days worth for me in 5 mins flat, all back to back and no chopping and changing of times. __________________ "PAGING MR MORROW, MR TOM MORROW..." ''I drink Wine and know things'' DVC Owners at SSR since 2003. Multiple annual visits to America since 1976

11 Mar 19, 09:09 PM	#6
	11 Mar 19, 09:09 PM Mr Tom Morrow Imagineer
Mr Tom Morrow Imagineer Join Date: Jul 14 Location: The Tiki Room. theDIBB Guidebook Pages Created: 3	Ali. Still on the sun lounger! Give me 20 mins and I will dig it out. It was a local call so I used the Villa phone. Edit. Oh no a cloud came over Just checked on the redial button. It's 407-939-4357. Press 1 for English then when prompted select option 2 __________________ "PAGING MR MORROW, MR TOM MORROW..." ''I drink Wine and know things'' DVC Owners at SSR since 2003. Multiple annual visits to America since 1976 Edited at 09:25 PM.