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Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
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29 Jul 20, 09:14 PM |
#11
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Thread Starter
Imagineer
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29 Jul 20, 09:22 PM |
#12
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VIP Dibber
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Hi my flights cancelled as they are flying that route from Heathrow on my date - 24th December. I rang and they moved me to the Heathrow flight.
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July 2004 - DLP Sequoia Lodge Dec 2007 - Christmas at Disney - Sheraton Studio City/Royal Plaza June/July 2009 - Hilton Doubletree Guest Suites, LBV July 2011 - Hard Rock Hotel, Marriott Clearwater, Buena Vista Palace July 2012 - Buena Vista Palace / Royal Pacific Resort July 2015 - Port Orleans Riverside/ Royal Pacific Resort July 2017 - OKW / Royal Pacific Resort 2019 - Christmas and New Year trip |
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29 Jul 20, 09:34 PM |
#13
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Thread Starter
Imagineer
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I got through to them, however as I have booked hotel and flight they won’t help me so need to call back tomorrow and ask for the BA holiday team as they stop talking calls at 8pm, the man also said that they it’s def just mOn weds and Saturday that there flying to Mco at the moment though that may increase over time or also be reduced. He also said they were not moving the Orlando flights to Heathrow? Will see what they say tomorrow, I went did some dummy bookings and it’s showing both flight from gatwick and Heathrow so strange, I’d prefer to fly from Heathrow as can get direct from Aberdeen, rather than doing my usual which is flying from Edinburgh as they fly to gatwick unlike Aberdeen where the service was withdrawn
Edited at 10:10 PM. |
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29 Jul 20, 10:25 PM |
#14
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Earning My Ears
Join Date: Aug 12
Location: Cotswolds
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We've received the email as well. Failed to get through to anyone though! Tried the number on the email, which is automated and says to call 0800 727800 (or something like that), and that just said they were too busy to answer my call. Do you have another number to try tomorrow. We're on the fly drive package so I assume we're in the same boat and need to speak to BA Holidays!
If you've got another number, that'd be much appreciated! |
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29 Jul 20, 10:36 PM |
#15
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Thread Starter
Imagineer
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That’s the number that I used, I did get the call back later message but just kept redialling every few minutes. I think everything shuts down at 10pm so just call tomorrow that’s my plan or I may wait a couple days , when you get thru just say your on a package rather than flight only and they will transfer you to the BA holidays team ( there’s may be another wait to speak to them) but going by posts on here it’s a straight forward process when you speak to someone - good luck and let us know how you get on, I plan to post how I get on
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30 Jul 20, 08:21 AM |
#16
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VIP Dibber
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I’m a flydrive and they changed the cancelled flight to the Heathrow flight and also changed my domestic connection from a Gla to LGW to lhr too.
I called the 0800 number that was quoted and got the unable to take your call option - redialled until I got through to the hold music. Was in hold for an hour before call answered but they then changed my flights super quickly and was really helpful.
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July 2004 - DLP Sequoia Lodge Dec 2007 - Christmas at Disney - Sheraton Studio City/Royal Plaza June/July 2009 - Hilton Doubletree Guest Suites, LBV July 2011 - Hard Rock Hotel, Marriott Clearwater, Buena Vista Palace July 2012 - Buena Vista Palace / Royal Pacific Resort July 2015 - Port Orleans Riverside/ Royal Pacific Resort July 2017 - OKW / Royal Pacific Resort 2019 - Christmas and New Year trip |
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30 Jul 20, 08:57 AM |
#17
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Thread Starter
Imagineer
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I was on the phone bang on 8am took about 10 minutes to get through, the guy from BA (Paul) was so helpful, he rearranged my flights to fly from Aberdeen instead of Edinburgh’s now going Aberdeen-Heathrow-orlando, I also got money back on both trips due to the hotel prices going down, so am one happy guy!
Glad your experience on the phone went well, have to say BA have been amazing (apart from the BA guy I spoke to last night who was as much use as a chocolate fire guard) over the last few months with all the changes I’ve had to make |
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30 Jul 20, 10:16 AM |
#18
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Very Serious Dibber
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So after the initial panic yesterday with our inbound flight (a Tuesday) being cancelled with thanks to Racnoss we went on to the BA app and amended the booking to fly home a day earlier - Monday. 5 minute job and confirmed, so we are good to go again, no dramas, panic over
(Unless BA move the goal posts or Trumpy doesn't let us in!) Edited at 10:17 AM. |
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30 Jul 20, 10:51 AM |
#19
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Earning More Ears
Join Date: Jul 20
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should be ok
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30 Jul 20, 12:47 PM |
#20
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Earning My Ears
Join Date: Aug 12
Location: Cotswolds
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