Received tickets from virgin holidays for Jan trip?

[marktaylor84]

looks like my virgin holiday hotel voucher is now available to download...

really didn't think they would issue it to be honest

[marktaylor84]

Update - Just had a cancelation e-mail from virgin holidays for my hotel booking.

No update yet on flights, but really hope that will be cancelled now (otherwise I have no where to stay)

Hello Mark,

—

The cancellation has now gone through. Your cancellation can be found on Manage My Booking.

We’re absolutely committed to getting your refund processed as soon as we can. Since the travel restrictions have evolved, many more of our customers are being affected on a daily basis. With our teams working from home, plus a reduced number of people available, working through all of the refund requests is taking longer than we’d like, or you would expect from us. Because of this, we can’t confirm what the timescale for your refund will be right now, but we can confirm our people are working incredibly hard to get these funds back to you as soon as they can. We really, truly appreciate your patience, and want to reassure you that there’s no need to worry - your money will be safely returned.

We hope to take you away somewhere amazing in the future when the world reopens.

[Mo&Chris]

We were notified last night that our flight on 2nd has now been cancelled. No big surprise, but we needed it officially from Virgin before we could cancel everything else.

/Mo