Virgin Website and Calls mad today

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21 Nov 20, 01:04 AM

Twentyyears

VIP Dibber

Join Date: Jul 12

Virgin Website and Calls mad today

We have been trying to book for next Sept/Oct next year.
Good grief, two times on hold for an hour and three times all details in, even payment details, and the website then goes into the circle of death!
Still no booking...so want to try and have something to look forward to.

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21 Nov 20, 11:22 AM

Donaldfan

Imagineer

Join Date: Feb 20

Why not try with other companies.

11 nights at wonderful POFQ

21 Nov 20, 11:39 AM	#3
	21 Nov 20, 11:39 AM auralerb Staying in the Castle
auralerb Staying in the Castle Join Date: Oct 20 Location: Manchester	There�s been another round of cancellations, so that�s probably not helping matters.

21 Nov 20, 12:22 PM	#4
	21 Nov 20, 12:22 PM Mr Tom Morrow Imagineer
Mr Tom Morrow Imagineer Join Date: Jul 14 Location: The Tiki Room. theDIBB Guidebook Pages Created: 3	OP. If it helps I find the best time to ring is circa 7.30am as they are at their PC's by then having come on duty at 7.00am for start of the shift (closed overnight) I am normally answered by one of the Swansea team working from home within 30 mins max. Best of luck. Hopefully see you out there in May fingers crossed. __________________ "PAGING MR MORROW, MR TOM MORROW..." ''I drink Wine and know things'' DVC Owners at SSR since 2003. Multiple annual visits to America since 1976

21 Nov 20, 12:53 PM

CarsonMac

Very Serious Dibber

Join Date: Jul 17

Originally Posted by auralerb

There�s been another round of cancellations, so that�s probably not helping matters.

Has this been announced? Waiting on the fate of my January trip being decided!

__________________
Quality Inn Plaza , I drive (2009) / Los Angeles, CA (2010) /New york + Villa at Chatham park (2014/15) / Quality Inn on 192 (2015) / Laguna beach (2016) / Flamingo inn ,Daytona beach (2016/17) Houston , Atlanta + Coco key water resort, I drive (2017), Boston (2018), New York City (2018) Washington DC + Clarion Suites Maingate, (2018)Red Lion/ New orleans (Sept 2019) Cabbibean Resort/ Red lion (Jan 2020), Baymont Inn and Suites (Aug 2020)

21 Nov 20, 02:15 PM	#6
	21 Nov 20, 02:15 PM auralerb Staying in the Castle
auralerb Staying in the Castle Join Date: Oct 20 Location: Manchester	We�re 24th Dec and ours hasn�t yet but it seems circa the 10th to the 15th have had emails, according to a couple of groups.

21 Nov 20, 02:53 PM

Twentyyears

Thread Starter

VIP Dibber

Join Date: Jul 12

Originally Posted by Mr Tom Morrow

OP. If it helps I find the best time to ring is circa 7.30am as they are at their PC's by then having come on duty at 7.00am for start of the shift (closed overnight)

I am normally answered by one of the Swansea team working from home within 30 mins max.

Best of luck.

Hopefully see you out there in May fingers crossed.

Hi Mr T,
Thank you.
Got it booked, rang early this morning but had on line running and it finally went through on line so we hung up. Got PE miles plus points and are happy with the price as we are pretty inflexible with dates. Sept into Oct.
Yes, we have May booked too with our AVIOS/Amex companion flight. Fingers crossed get to go and see you.
We are trying to use the old Virgin points up but couldn�t use the companion flight.
Good thing is Peter would would be up there for the vaccine with his condition.

__________________

Cali,NP LA,Vegas 92,98,13,15 WDW 93-99,00-09-,11,12,13,14x2,15,16 DC/N Carolina 12,10,08

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21 Nov 20, 02:56 PM

Twentyyears

Thread Starter

VIP Dibber

Join Date: Jul 12

Originally Posted by Donaldfan

Why not try with other companies.

We are trying to use our Virgin companion flights or Virgin points (old miles) before they expire.

__________________

Cali,NP LA,Vegas 92,98,13,15 WDW 93-99,00-09-,11,12,13,14x2,15,16 DC/N Carolina 12,10,08

Sneaky 8N reward flight DVC hop

21 Nov 20, 11:51 PM

Twiggy1953

Apprentice Imagineer

Join Date: Mar 14

Twiggy1953's Reviews

DIBB Villa Reviews: 1

Originally Posted by Twentyyears

We are trying to use our Virgin companion flights or Virgin points (old miles) before they expire.

Since they became Points and not miles they no longer have an expiry date.

Our WDW Holiday.

23 Nov 20, 11:14 AM

#10

Twentyyears

Thread Starter

VIP Dibber

Join Date: Jul 12

Originally Posted by Twiggy1953

Since they became Points and not miles they no longer have an expiry date.

Sorry, I wasn�t clear, the points don�t expire but our companion vouchers will. Couldn�t use the companion voucher anyhow and our dates we really inflexible. Looks like we may have missed out now the Black Friday sale has started.

But you know what they say, if you are happy with what you booked don�t keep looking!

__________________

Cali,NP LA,Vegas 92,98,13,15 WDW 93-99,00-09-,11,12,13,14x2,15,16 DC/N Carolina 12,10,08

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