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Unread 18 Aug 10, 08:09 PM  
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#9
Team Thomson
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I am going to be very negative here. Apart from the character dining we would never go back to this restaurant. There service was quite frankly the worst I have experienced in any restaurant I have ever eaten. The waiter was rude and totally ignored us for just short of an hour. It was not busy in the slightest so he had no excuse other than we possibly were the only non French in the place. I had to go back to the desk twice to chase them up. The food was good but very fancy if your child is slightly fussy. It wasnt worth the price we paid. If it hadnt been for the characters we would have left without eating. We complained on our return home about the poor service. They definatlely are not anywhere near as cheery as Orlando.

Just to note, the menu we were given was not as extensive as listed above. There wasnt burger/pizza on the childrens when we were there.
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Edited at 08:13 PM. Reason: missed a bit
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Oops we booked it again!
Unread 18 Aug 10, 08:14 PM  
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#10
JamelUK
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Originally Posted by Team Thomson View Post
IApart from the character dining we would never go back to this restaurant.

We complained on our return home about the poor service.
Sorry to hear you didnt enjoy yourself at Cafe Mickey.

Could I just ask why, if it was as bad as you say it was, you didn't raise your concerns there and then?
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Unread 18 Aug 10, 08:20 PM  
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#11
Team Thomson
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We spoke to the girl at the desk twice to say we were still waiting to be served. Her English was poor and my French is not particularly good. I emailed when we returned as we were only there for a couple of days. The waiter couldnt have cared less.

If I am honest I think it was down to the fact that we werent French. There were only three/four tables seated (we were there Nov). We were the only Brits. We had a large crowd beside us and they were taking over a bit.

Thankfully the characters and food for us was good but as I said the service stank!

I was disapointed as we had done two character dining in US and they couldnt have been more friendly.

It wont put me off DLP, I just maybe wouldnt go back to that particular restaurant.

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Oops we booked it again!
Unread 18 Aug 10, 08:22 PM  
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#12
tinkerbell5
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Its a shame you had a bad experience at cafe Micky's everytime we have eaten there we have had an excellent time good food, crazy staff and no complaints.Its normally busy but you expect that and they more than make up for that with the none stop character interaction.
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Unread 19 Aug 10, 12:06 AM  
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Hannikins
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from june last year...

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Unread 19 Aug 10, 01:01 AM  
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#14
jazzluvva
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I'll be posting a fully priced up thread, i'll make sure it's on by the weekend.
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Unread 19 Aug 10, 09:30 AM  
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#15
Gill H
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Our server Mamadou was wonderful; I am full of admiration for these guys who have to carry trays of hot food around while dodging toddlers and characters in a small space. I can understand why most character meals are buffets!

And not only do they have to be good waiters, they have to sing and dance on tables too!

The menu descriptions always crack me up - Ariel's Delight is seafood? Has anyone told Sebastian? And Snow White probably wouldn't be that keen on apples.

We used our half board voucher for the Menu Mickey and it was lovely.
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Unread 19 Aug 10, 11:36 AM  
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#16
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We found the service to be fine and the adults food was good (if very expensive) but the children's food was a disappointment - the pizza looked like any old tesco frozen pizza. (which would be fine if it was cheaper!). I know I'm always moaning about the costs!
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