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Old 20 Nov 21, 08:32 AM  
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#1
tanyabanya
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Genie plus added

Hello,
I’ve added genie plus to our tickets through WDTC , does anyone know if you can see the upgrade on the MDE app at all? Thanks
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Old 20 Nov 21, 08:40 AM  
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gjdjud
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No I don't think you can. It should show on the invoice though.
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Old 20 Nov 21, 08:40 AM  
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loldis
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No, apparently it doesn't show up in advance. I suspect it's like Memory Maker so once you activate your ticket, you'll see it available.
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Old 20 Nov 21, 08:44 AM  
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tanyabanya
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Ok thanks , yes I can see it added to the invoice. Was just a bit concerned as I can see my tickets say ultimate and then in brackets with memory maker … but nothing about genie plus …
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Old 20 Nov 21, 09:15 AM  
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saratogajan
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My tickets for my first couple of days from undercover tourist show genie plus already on my mde app
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Old 20 Nov 21, 09:17 AM  
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tanyabanya
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Originally Posted by saratogajan View Post
My tickets for my first couple of days from undercover tourist show genie plus already on my mde app
Really? Ok I’ve tried messaging Disney on the MDE app but the app keeps telling me how busy they are etc I’ll keep trying
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Old 20 Nov 21, 09:22 AM  
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loldis
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Originally Posted by saratogajan View Post
My tickets for my first couple of days from undercover tourist show genie plus already on my mde app
They are US tickets though, UK tickets have always displayed differently.

OP, let us know how you get on. I know others have been advised by CMs that it won't show up on UK tickets.
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Old 20 Nov 21, 09:27 AM  
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danisleigh
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I have added it through ATD and can’t see it on the app.
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Old 20 Nov 21, 09:46 AM  
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tanyabanya
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I’m when I get a response from Disney I’ll let you know 😁👍🏻
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Old 20 Nov 21, 09:46 AM  
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#10
saratogajan
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It’s all so complicated now! I’m worried that my 14 day ultimates will start instead of my date specific American ones! Hope you get sorted
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