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Unread 6 Jul 19, 12:08 PM  
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#1
stov
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Hifly

Flew Thursday LGW to MCO. Like others tried for refund a couple of months ago from Norwegian but no joy.
firstly the plane, looked basic from outside, just plane white. Inside was clean and legroom generous. Back tv unit had selection of about 15 movies, although wifes screen didnt work. USB charger with each screen. Food was average, chicken or beef, then chicken roll.
Heres a tip, the staff do the basics, no selling of snacks or drinks, so take your own. They served the meals then for the next 5hrs we were told to shut the blinds, so it was like a night flight, is this standard practice? They then came back for the sandwiches.
I cant fault the flight, minimal turbulence, left slightly late, mainly due to taxiing to take off.
Overall not a patch on Dreamliner, but we got here, Im an anxious flyer but felt relaxed, so no need to worry if youre the same, you just dont get that customer attention and most importantly, take plenty of fluid and snacks.
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Unread 6 Jul 19, 05:10 PM  
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Orlando_Kings
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Glad to hear that after seeing some of the other reports on Hi Fly I'd seen (not on here).
I was looking for a flight for an additional to our trip next month, but TUI to Sanford came in best price/times
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Unread 27 Jul 19, 05:37 PM  
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tonyspurs81
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Originally Posted by stov View Post
Flew Thursday LGW to MCO. Like others tried for refund a couple of months ago from Norwegian but no joy.
firstly the plane, looked basic from outside, just plane white. Inside was clean and legroom generous. Back tv unit had selection of about 15 movies, although wifes screen didnt work. USB charger with each screen. Food was average, chicken or beef, then chicken roll.
Heres a tip, the staff do the basics, no selling of snacks or drinks, so take your own. They served the meals then for the next 5hrs we were told to shut the blinds, so it was like a night flight, is this standard practice? They then came back for the sandwiches.
I cant fault the flight, minimal turbulence, left slightly late, mainly due to taxiing to take off.
Overall not a patch on Dreamliner, but we got here, Im an anxious flyer but felt relaxed, so no need to worry if youre the same, you just dont get that customer attention and most importantly, take plenty of fluid and snacks.
Thanks for this informative post. We fly two weeks on Tuesday on a Hifly flight and we are a bit apprehensive. I assume you were on the A340?

We've got plenty of snacks purchased thanks to your advice.

Could I ask if there were no other drinks available outside meals? That seems pretty poor as we don't routinely bring drinks for flights because you can't take them through security. I guess we will need to purchase enough After Security in Boots.
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Edited at 05:56 PM.
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Unread 30 Jul 19, 04:52 PM  
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Parkie
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They have a few A340's but checking on the Norwegian website it seems the a340 is going to be used for this route right up to October time.

We fly with them next year, lets hope the 787 has its new engines fixed by then!
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Unread 22 Aug 19, 09:48 PM  
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colin39
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Any updates? We are flying on DI7057 and rtning on DI7058
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Unread 23 Aug 19, 01:23 AM  
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#6
tonyspurs81
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We are still here. Flew out on 13th August. Had a 6 hour delay at Gatwick including 3 hours at the gate whilst the engines "were put back together". I kid you not this is what was announced as an attempt at humour but to be fair to Hifly this was Norwegian staff. The flight itself was fine. Seats were comfortable. Lots of legroom. Food was awful (but again this was Nowegians food). The Hifly staff were ok nothing terrible but very slow at serving food and drinks. There was a drinks service on board but poured from bottles rather than cans or bottles.

The inflight entertainment was poor. A choice a 5 films and a few TV episodes. Nothing for young children unfortunately for us.

All in all it was just ok. Not the Dreamliner experience we were sold including mail out emails from Norwegian boasting about it a week before our flight.

I will be sending Norwegian a letter about how dissatisfied we are with them (although I do sympathise with their position) and will claim compensation for the lengthy delay.

Overall Hifly felt safe and got us to Orlando. It's a 19 year old plane and it shows but it does the job.

Edited at 01:25 AM.
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Unread 24 Aug 19, 07:41 AM  
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#7
colin39
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Originally Posted by tonyspurs81 View Post
We are still here. Flew out on 13th August. Had a 6 hour delay at Gatwick including 3 hours at the gate whilst the engines "were put back together". I kid you not this is what was announced as an attempt at humour but to be fair to Hifly this was Norwegian staff. The flight itself was fine. Seats were comfortable. Lots of legroom. Food was awful (but again this was Nowegians food). The Hifly staff were ok nothing terrible but very slow at serving food and drinks. There was a drinks service on board but poured from bottles rather than cans or bottles.

The inflight entertainment was poor. A choice a 5 films and a few TV episodes. Nothing for young children unfortunately for us.

All in all it was just ok. Not the Dreamliner experience we were sold including mail out emails from Norwegian boasting about it a week before our flight.

I will be sending Norwegian a letter about how dissatisfied we are with them (although I do sympathise with their position) and will claim compensation for the lengthy delay.

Overall Hifly felt safe and got us to Orlando. It's a 19 year old plane and it shows but it does the job.
I have flown noweigen before , so i know about the food, we take our own 😂😂🤣 i wasnt expecting entertainment, so taking the lappy with films👍
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Unread 24 Aug 19, 08:50 AM  
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#8
Elliott
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Originally Posted by tonyspurs81 View Post
We are still here. Flew out on 13th August. Had a 6 hour delay at Gatwick including 3 hours at the gate whilst the engines "were put back together". I kid you not this is what was announced as an attempt at humour but to be fair to Hifly this was Norwegian staff. The flight itself was fine. Seats were comfortable. Lots of legroom. Food was awful (but again this was Nowegians food). The Hifly staff were ok nothing terrible but very slow at serving food and drinks. There was a drinks service on board but poured from bottles rather than cans or bottles.

The inflight entertainment was poor. A choice a 5 films and a few TV episodes. Nothing for young children unfortunately for us.

All in all it was just ok. Not the Dreamliner experience we were sold including mail out emails from Norwegian boasting about it a week before our flight.

I will be sending Norwegian a letter about how dissatisfied we are with them (although I do sympathise with their position) and will claim compensation for the lengthy delay.

Overall Hifly felt safe and got us to Orlando. It's a 19 year old plane and it shows but it does the job.

Thanks for this. Im researching hi fly as weve had to move to Norwegian since the ba strikes cancelled our flight.

Do you remember what films there were?
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