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View Poll Results: How do you book
Direct with airline 173 67.58%
High street agent 25 9.77%
Online agents 58 22.66%
Voters: 256. You may not vote on this poll

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Old 23 Sep 19, 09:21 AM  
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#11
bonnies mum
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Last time we booked with high street TA it was TC. They did make a bit of a mess - booking DH & me different dinning times for our cruise and telling us just to sort it out onboard.
To be fair they did sort it out very quickly and popped into my work (which was fine) to apologise and advise me it was sorted.
I would have used them again but now I prefer to browse flight deals online and go ahead whenever a good deal comes up.
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Old 23 Sep 19, 10:09 AM  
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#12
boltyboy
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Haven't been into a travel agent since the 90's, most stuff is booked online now.
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Old 23 Sep 19, 10:44 AM  
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#13
Disney_time
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I went into a branch of Thomas cook last week. I was only looking for a brochure for ideas. There were about 10 desks in the branch plus the foreign exchange desk, but only 2 assistants in the whole shop. The girl couldn't get me out the shop quick enough and was actually quite snappy.

Now I know the poor girl was probably just worried 😞
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Old 23 Sep 19, 11:34 AM  
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#14
Smilesonfaces
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Cannot remember the last time I went in to a travel agents. Usually find flights through Skyscanner/Netflights and then sometimes go to airline direct . Prefer to spend time looking online, in the comfort of my own home. Packages are too restrictive to me. I don't usually want a set 7 or 14 day holiday and I find I can tailor the holiday to my needs easier myself.
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Old 23 Sep 19, 11:51 AM  
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#15
sam7
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Join Date: Sep 11
Last time I used one they quoted me a massively high price for a holiday, I went home and found a very similar one through them for over £2500 less - a huge saving. They price matched but charged me £49 'to do everything for me' I ended up having to do the booking seat, api etc myself anyway, they don't do themselves any favours. They could do so much more.
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Old 23 Sep 19, 12:16 PM  
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#16
justacey
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I’m actually planning to go into TUI tomorrow to book an AI to Mexico in December. We would do it online but want both parties on same booking but have slightly different wants. I work a few minutes walk from the shop so it’s not out of my way.
Since we cannot book until late tomorrow I’ve been worried about massive price rises but the prices haven’t changed for a week so hopefully it will be the same price tomorrow.
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Old 23 Sep 19, 12:19 PM  
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#17
akhurstf1
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Our first 3 trips were booked with Virgin Holidays or Thomas Cook. It wasn't until we started staying onsite that we decided to book DIY as it worked out so much cheaper.

Now as we are DVC members we do not require package holidays and only need flights so book with whoever is the cheapest.
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Old 23 Sep 19, 12:20 PM  
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#18
Minniemagoo
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I book with a local travel agent as due to a child with SN they are aware of our needs. However, if it was just Dh and I or if I was just booking flights I'd go online and book separately.
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Old 23 Sep 19, 12:38 PM  
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#19
Lindaelaine
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In store all the time for me, I don’t buy anything on line but it’s getting increasingly difficult now to buy certain things on the high street. Electrical goods we rely on Curry’s or John Lewis now otherwise you have to buy online, there is Argos as well but you can’t view the bigger items in Argos and I like to see what I’m buying .
I know I need to come out of the dark ages but I’m avoiding that as long as possible 😊
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Old 23 Sep 19, 12:38 PM  
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#20
cornishfrogboy
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I think that it depends on what you want.

If it is, say a flight to Mexico and a stay in an AI resort, then Travel agents on line can be very competitive.

If it is an Orlando, simple stay on site or hotel vacation, then I would price up a DIY before seeing if a travel agent can beat it. (I generally used to find they could not, but no longer book this type of vacation).

If it is an Orlando vacation, mainly with Villa, then it would be DIY as I want to have control and select my own Villa, have a night at the start in a Universal Premium hotel etc etc.

If , as I do these days, I want a multi city, multi accommodation US vacation, possibly involving trains, planes and automobiles, then it will inevitably be DIY.
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