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Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
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24 Jan 20, 08:03 PM |
#131
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VIP Dibber
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It’s great that you got a resolution that you are happy with but it should have been offered immediately. Presumably that’s the tactic as for everyone that pushes for what they paid for there will be another who will accept the original offer.
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25 Jan 20, 12:08 AM |
#132
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VIP Dibber
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I hope Virgin Holidays have someone reading this and recognising how they have made a complete crisis when a drama would have been bad enough!
Totally wrong and a company with a good reputation needs to do better than this if they are to preserve this moving forward. There are lots of other travel agents or indeed Disney direct that will avoid putting anyone through all of this. Glad you are sorted and what a difficult 24 hours spent getting to the solution. I'm sure it was the mention of The Great British Mickey Waffle podcast that made them see sense Along with the fantastic response from our fellow Dibbers - as always
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I'm a Great British Mickey Waffle Podcast presenter. Hope you are a Listener Going out in a Blaze of Glory- Our Summer of Sorcery 2019 - COMPLETE! 4 Weeks, from The Yacht Club for 10 nights onto much more Florida fun too All of our previous Trip reports and escapades can be read here. |
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25 Jan 20, 08:03 AM |
#133
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Imagineer
Join Date: Dec 09
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25 Jan 20, 08:41 AM |
#134
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Getting to know the DIBB
Join Date: Nov 18
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25 Jan 20, 09:33 AM |
#135
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Very Serious Dibber
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You said they could move you to Coronado Springs but you would have to pay extra? I’d be insisting that they move you there with no extra cost to yourself. Read the rest of this thread as there is some great advice about who to email if you’re not getting anywhere with the people you’re speaking to at the moment
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25 Jan 20, 09:37 AM |
#136
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Apprentice Imagineer
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You were booked to stay at a value resort and they want to move you to a moderate which I think is really fair. They are highly unlikely to move you to AKL as that’s a deluxe. I’d call them back and ask them to that as they’ve made the mess then you’ll accept the change but as the error is theirs then they should stump up the cost.
An upgrade from a value to a moderate is a fabulous offer, they just need to stump up the cost as they did for the op.
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25 Jan 20, 09:53 AM |
#137
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Getting to know the DIBB
Join Date: Nov 18
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25 Jan 20, 09:57 AM |
#138
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VIP Dibber
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If you’re prepared to pay for AKL I think you need a sum in mind and go back to VH with that.
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25 Jan 20, 09:57 AM |
#139
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Very Serious Dibber
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25 Jan 20, 09:58 AM |
#140
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Getting to know the DIBB
Join Date: Nov 18
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