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Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
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18 Nov 20, 05:13 PM |
#61
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Excited about Disney
Join Date: Jan 20
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Today is the date I am supposed to be able to print my tickets.
When I try I get this... Unfortunately your documents have not been generated yet by our system, please try again in 48 hours. Alternatively you can give us a call on 0344 557 3140 or use our live chat service here. Lot of people on FB complaining about the lack of info issued by VH and just been fobbed off. |
18 Nov 20, 06:01 PM |
#62
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Very Serious Dibber
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We are due to pay this weekend - has anyone just not paid their balance and had anything come off it, ie their deposit been wiped or virgin just taken the balance from their credit card anyway?
Really don't want to pay just to have to claim it back or don't want to lose deposit either! 😒
__________________
Quality Inn Plaza , I drive (2009) / Los Angeles, CA (2010) /New york + Villa at Chatham park (2014/15) / Quality Inn on 192 (2015) / Laguna beach (2016) / Flamingo inn ,Daytona beach (2016/17) Houston , Atlanta + Coco key water resort, I drive (2017), Boston (2018), New York City (2018) Washington DC + Clarion Suites Maingate, (2018)Red Lion/ New orleans (Sept 2019) Cabbibean Resort/ Red lion (Jan 2020), Baymont Inn and Suites (Aug 2020) |
18 Nov 20, 06:05 PM |
#63
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Excited about Disney
Join Date: Jan 20
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I rang VH and asked if I had to pay balance on due date.Their reply was If I don't I will lose deposit.
I didn't risk it so I paid full balance as I do not trust Virgin anymore. |
11 Dec 20, 01:47 PM |
#64
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Very Serious Dibber
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We got confirmation email today our January holiday officially cancelled now. this was for the 16th Jan. 😫
onwards and upwards eh
__________________
Quality Inn Plaza , I drive (2009) / Los Angeles, CA (2010) /New york + Villa at Chatham park (2014/15) / Quality Inn on 192 (2015) / Laguna beach (2016) / Flamingo inn ,Daytona beach (2016/17) Houston , Atlanta + Coco key water resort, I drive (2017), Boston (2018), New York City (2018) Washington DC + Clarion Suites Maingate, (2018)Red Lion/ New orleans (Sept 2019) Cabbibean Resort/ Red lion (Jan 2020), Baymont Inn and Suites (Aug 2020) |
11 Dec 20, 01:58 PM |
#65
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Getting Excited
Join Date: Aug 18
Location: Yorks
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11 Dec 20, 08:56 PM |
#66
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Excited about Disney
Join Date: Jan 20
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11 Dec 20, 09:04 PM |
#67
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Earning More Ears
Join Date: Feb 20
Location: Warwickshire, UK
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I was told exactly the opposite when I called them. Knowing they might become slippery I was recording the conversation and asked their customer service guy clearly there times whether we would have our deposit refunded even if I didnt pay the balance.
With Virgin I think you take your chances either way. |
11 Dec 20, 10:30 PM |
#68
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Imagineer
Join Date: Aug 17
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11 Dec 20, 11:31 PM |
#69
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Excited about Disney
Join Date: Jan 20
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When I rang them they told me to pay full balance or lose deposit if the holiday was cancelled. I have heard they are refunding deposits to those who never paid their balance but some have been penalised and lost deposits.Don't know if this is true.
Edited at 11:34 PM. |
12 Dec 20, 12:09 AM |
#70
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Very Serious Dibber
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We didn't pay our balance and our refund for the deposit was processed today.
__________________
Quality Inn Plaza , I drive (2009) / Los Angeles, CA (2010) /New york + Villa at Chatham park (2014/15) / Quality Inn on 192 (2015) / Laguna beach (2016) / Flamingo inn ,Daytona beach (2016/17) Houston , Atlanta + Coco key water resort, I drive (2017), Boston (2018), New York City (2018) Washington DC + Clarion Suites Maingate, (2018)Red Lion/ New orleans (Sept 2019) Cabbibean Resort/ Red lion (Jan 2020), Baymont Inn and Suites (Aug 2020) |
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