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13 Jan 21, 07:36 PM |
#11
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Thread Starter
VIP Dibber
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I am still concerned, not so much that it hasn’t yet arrived but that it’s not even tracking yet... it’s apparently left the warehouse and disappeared...
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May 2012 3 weeks Highgate villa, RPR & Barefoot Beach Resort May 2010 2 weeks The Point Orlando Resort & Clearwater |
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13 Jan 21, 08:07 PM |
#12
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Imagineer
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We have had a dispatch notification from Lego for the police station and then they have sent an invoice stating that we would have the Lego in 2 days. Fingers crossed
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95 Indian Ridge - 98 Hamiltons Reserve - 00 Omni Rosen - 07 West Stonebridge - 09 Lake Wilson - 11/13/14 Town Centre - 16/18/20 Windwood - 22 Highland - 24 Calabria - 26 Highland |
13 Jan 21, 08:37 PM |
#13
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Imagineer
Join Date: Jul 14
Location: The Tiki Room.
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I'm not surprised you are concerned. If it's an import issue then they should say that.
If it's a UK delivery issue then again admit it. I don't accept the UK issue as everything I am getting with Amazon is coming the next day and sometimes even the day I order it. I would be doing a chargeback and re ordering from somewhere else.
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"PAGING MR MORROW, MR TOM MORROW..." ''I drink Wine and know things'' DVC Owners at SSR since 2003. Multiple annual visits to America since 1976 |
14 Jan 21, 01:23 PM |
#14
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Thread Starter
VIP Dibber
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UPDATE
I rang again and got through to a man who explained what the problem was... apparently DPD have had IT problems, the orders were showing as despatched when they hadn’t actually been collected from the warehouse and they were given tracking numbers that were wrong. This had now been sorted in the last day or two, orders had been collected and were on their way, they also now have to go through customs, when they reach the UK depot tracking details will be corrected and updated and orders will be able to be tracked. Orders are expected to be delivered before the end of the month. So at least I know what’s happening...
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May 2012 3 weeks Highgate villa, RPR & Barefoot Beach Resort May 2010 2 weeks The Point Orlando Resort & Clearwater |
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14 Jan 21, 01:31 PM |
#15
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Imagineer
Join Date: Jul 14
Location: The Tiki Room.
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Good news, well done for persevering. IT issues can happen to the best of us - as I know to my folly!
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"PAGING MR MORROW, MR TOM MORROW..." ''I drink Wine and know things'' DVC Owners at SSR since 2003. Multiple annual visits to America since 1976 |
15 Jan 21, 10:21 PM |
#16
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Imagineer
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Ours arrived this morning
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95 Indian Ridge - 98 Hamiltons Reserve - 00 Omni Rosen - 07 West Stonebridge - 09 Lake Wilson - 11/13/14 Town Centre - 16/18/20 Windwood - 22 Highland - 24 Calabria - 26 Highland |
19 Jan 21, 06:23 PM |
#17
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VIP Dibber
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I’ve just received an email from DPD saying mine will be delivered tomorrow, hopefully yours won’t be too far behind.
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20 Jan 21, 10:57 AM |
#18
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Thread Starter
VIP Dibber
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Well since 5pm yesterday mine is showing tracking... it’s at Oldbury and in transit so fingers crossed for the next day or two...
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May 2012 3 weeks Highgate villa, RPR & Barefoot Beach Resort May 2010 2 weeks The Point Orlando Resort & Clearwater |
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20 Jan 21, 11:49 AM |
#19
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Guest
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Also had a dpd text to say mine is due to be delivered this lunch time .
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20 Jan 21, 12:13 PM |
#20
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VIP Dibber
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