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Old 2 Oct 20, 09:21 AM  
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#21
vampiress88
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Originally Posted by Bellasmummy View Post
Mines hit my cc this morning.

£385 for each platinum pass originally due to expire mid august before any extensions.
Nothing on mine still. Think I should call them?
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Old 2 Oct 20, 10:12 AM  
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#22
Disneyfans4
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Received ours this morning direct into our bank account. We got £419 back each. They were Dix gold annual passes which we started in November last year. Can’t remember how much we paid fir them but we are happy with the amount we received back. Had both our June and November holidays to Florida cancelled so we thought it better to get refund and hopefully start again next year.
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Old 2 Oct 20, 10:14 AM  
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#23
Disneyfans4
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Sorry previous post - I meant DVC gold annual passes.
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Old 2 Oct 20, 10:21 AM  
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#24
Bellasmummy
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Originally Posted by vampiress88 View Post
Nothing on mine still. Think I should call them?
When did you put in your cancellation request? Maybe they're doing them in the order that they were received.

Ours were cancelled 17th July.

I just checked what we originally paid for our passes in August last year. £503 per person for the upgrade from 14 day ultimates. We used them for 3 days at the end of August and a week in February.
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Old 2 Oct 20, 12:13 PM  
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#25
gismo1554
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Originally Posted by Bellasmummy View Post
When did you put in your cancellation request? Maybe they're doing them in the order that they were received.

Ours were cancelled 17th July.

I just checked what we originally paid for our passes in August last year. £503 per person for the upgrade from 14 day ultimates. We used them for 3 days at the end of August and a week in February.
I think (assuming my maths is right) you got back the number of days left on the pass after the park closed. Roughly 166 days if the other posters 6 weeks value was correct which would put your pass expiry date in late August. This gives me confidence that they aren't doing anything weird like taking into account the number of days used or anything. My original expiry was 12th September so just hoping to get back the 6 months I couldn't use it. I had upgraded like you did back in September but used for 6 days total since then.

My cancellation was the 20th so hopefully that means something will materialise soon. Just wish I knew if it would just go to card or not. As I charged to hotel room and then used both card and gift cards on the room I feel it will end up being a cheque
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Edited at 12:16 PM.
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Old 2 Oct 20, 02:27 PM  
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#26
bighal
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Our DD got her refund today but we are still waiting for another 3. All cancelled at the same time.
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Old 2 Oct 20, 02:57 PM  
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#27
vampiress88
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Originally Posted by Bellasmummy View Post
When did you put in your cancellation request? Maybe they're doing them in the order that they were received.

Ours were cancelled 17th July.

I just checked what we originally paid for our passes in August last year. £503 per person for the upgrade from 14 day ultimates. We used them for 3 days at the end of August and a week in February.
I emailed on 28th May. They put it through on 29th May. I then called on 27th July to double check it was showing on the system and nothing had been missed and they just said give them time. Not heard anything since.

My pass ran out on 13th June.
No clue how much I will get back.
I paid £1700 for 4 tickets to be upgraded. Expecting to lose a lot and I gained nothing as we upgraded whilst there for May 2020
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Old 2 Oct 20, 03:06 PM  
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#28
vampiress88
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Originally Posted by Bellasmummy View Post
When did you put in your cancellation request? Maybe they're doing them in the order that they were received.

Ours were cancelled 17th July.

I just checked what we originally paid for our passes in August last year. £503 per person for the upgrade from 14 day ultimates. We used them for 3 days at the end of August and a week in February.
Never did get an email confirmation like you did to say they had been cancelled though
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Old 2 Oct 20, 03:51 PM  
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#29
gavvy
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My total refund is 420. Pass purchased Nov 30. I think I have a refund of everything since match 18 when the parks closed to pass expiry

This, was for a, dvc gold pass
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Edited at 03:52 PM.
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Old 2 Oct 20, 04:09 PM  
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#30
vampiress88
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Currently hour and 15 on hold
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