Disney 2022 deals are now LIVE on WDTC

[Orlandobelle]

Originally Posted by aprilshack

I'm assuming every time it is used the account just gets debited? Take a screenshot on your phone?

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A screenshot would still be on my phone 😁
A gift card would be so much more preferable. If they sent the email earlier I'd be very retro and print out the barcode section and laminate it ☺

[BaconAndAvocado]

Originally Posted by ScoopsAhoy

That’s brilliant service . I’ve lost pretty much a whole day .. i have to do extra work tomorrow now to catch up but my colleagues didn’t dare say anything to me today 😂

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7 hours?! Holy moly!
Glad you got what you wanted. Yes, this holiday was supposed to celebrate my and DH's 50ths but hey ho!

Happy planning

[pchivvy]

Originally Posted by Nelly7

Try this link, it explains it all
disneyholidays/wal...ing+Credit.pdf

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Thank you that's very helpful

[lam]

Originally Posted by Nelly7

Try this link, it explains it all
disneyholidays/wal...ing+Credit.pdf

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Originally Posted by Rebecca_

The email I used was disneytraveluk@disneyonline.com

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Thank you both so much for this very helpful information.

[YLL]

Just rebooked with ATD - they still had standard rooms at CSR for my dates after I cancelled with Disney direct because they didn't have any left

[Jaspercat10]

Has anyone booked on the phone today ? Just wondering how long your wait was ? :-)

[Manc1979]

Originally Posted by YLL

Just rebooked with ATD - they still had standard rooms at CSR for my dates after I cancelled with Disney direct because they didn't have any left

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I was going to say why didn’t people do that as Disney deposit is refundable ...if your original room type isn’t available direct with Disney and ATD have it available just cancel and go with them ?

[YLL]

Originally Posted by Manc1979

I was going to say why didn’t people do that as Disney deposit is refundable ...if your original room type isn’t available direct with Disney and ATD have it available just cancel and go with them ?

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Yes, I'm getting my deposit back from Disney. Plus with the DIBB discount it came out £45 cheaper than with Disney direct (it was £10 cheaper for 10 nights, standard room at CSR, and an extra £35 DIBB discount) - with free magic band and $250 gift card instead of $200 with Disney direct, it was a no brainer. I would have had to pay £600 extra with Disney to get the offer!

[YLL]

Originally Posted by Jaspercat10

Has anyone booked on the phone today ? Just wondering how long your wait was ? :-)

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Use the phone number below - I did and spoke to a cast member immediately - zero wait!

Originally Posted by T-Bo

Hi all,

I made a profile just to share a Disney life-hack with all of you.

When calling Walt Disney Travel International don't call the UK number. Call the freephone number for mainland Europe, which is 00 800 2006 0809 (or +800 2006 0809). You can dial this number from the UK without problems and without charges.

The automated spiel will ask you to press one for English or two for French. Just hit two for French (And then press 1 for a new booking or 2 for changing an existing booking). I was immediately connected to a cast member (took less than 30 seconds between dialing the number and getting connected).

I took my chances on French since my second language is French. But the funny thing is that the Cast Member who picked up the phone addressed me in English. So I ended up rebooking my stay in English. My guess is that all Cast Members that operate the 'French lines' can speak English anyway.

So if there are people trying to call today and want to skip a +3 hour wait, try my hack. Hope it works just as good for you as it did for me.

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[goodevans]

Originally Posted by YLL

Just rebooked with ATD - they still had standard rooms at CSR for my dates after I cancelled with Disney direct because they didn't have any left

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Good result 👍
It's pretty poor customer service from Disney and is resulting in lost bookings so really don't understand their stance on this 🤷