Audio and Visual out of sync

**pchivvy** · 4 Nov 18, 06:17 PM

Hi
we have sky broadband (fibre optic) and have a good download speed (can't remember the number but I know the males in the house were all v impressed). However whenever we stream anything from netflix etc, we still end up with the audio and visual very slightly out of sync which drives me mad- Is there anything that can be done to improve this or is it simply to be accepted?

Guest · 4 Nov 18, 06:29 PM

Try shutting Netflix down then restart it

tspill · 4 Nov 18, 07:29 PM

It won't be anything to do with your BB service. Shut everything down.
The problem will be with whatever is processing your NF single - PC/TV/STB etc.

Blue nose · 4 Nov 18, 07:35 PM

This happens on our firestick sometimes. You can go into the settings and change the audio to plus or minus bits of a second.

wanye · 5 Nov 18, 09:34 AM

Originally Posted by Blue nose

This happens on our firestick sometimes. You can go into the settings and change the audio to plus or minus bits of a second.

you're thinking of streaming through kodi, aren't you?

you don't get an audio offset option on netflix...

unlikely to be a broadband issue, more likely either a problem with your playback device/installation, or an issue with something in the hdmi chain if you're going out to a surround sound amp or something... all depends on your setup i guess...

4 Nov 18, 06:29 PM	#2
	4 Nov 18, 06:29 PM Guest Guest
Guest Guest	Try shutting Netflix down then restart it

4 Nov 18, 07:29 PM	#3
	4 Nov 18, 07:29 PM tspill Imagineer
tspill Imagineer Join Date: Feb 13	It won't be anything to do with your BB service. Shut everything down. The problem will be with whatever is processing your NF single - PC/TV/STB etc.

4 Nov 18, 07:35 PM	#4
	4 Nov 18, 07:35 PM Blue nose Imagineer
Blue nose Imagineer Join Date: Mar 16	This happens on our firestick sometimes. You can go into the settings and change the audio to plus or minus bits of a second.