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Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
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19 Jan 19, 06:20 PM |
#1
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Dancing with Tink'
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Kenwood Travel
Hi, looking to book for 2020 in a villa, has anyone used Kenwood Travel and if so any problems
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Babsie |
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19 Jan 19, 06:33 PM |
#2
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Apprentice Imagineer
Join Date: Jul 14
Location: Portsmouth
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I've used them for our upcoming trip and they have been fine, good response on the phone and by email. One thing you should be aware of is that their site isn't "live" for accomodation bookings. You will see "on request" when you try and book a room, they will take a deposit but won't confirm the room until later, they will call to confirm or offer alternatives if the room/villa isn't available and refund if not suitable.
This shouldn't be an issue as you are looking so far ahead but worth calling them to make sure before you have a confirmed booking before commiting to any extras, car hire, airport hotels etc. |
20 Jan 19, 11:07 PM |
#3
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a Friend of the DIBB
Join Date: Jun 13
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Have used Kenwood for the last four trips and again for this year. Not had a problem.
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20 Jan 19, 11:27 PM |
#4
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Imagineer
Join Date: May 15
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I am also looking just not sure yet
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20 Jan 19, 11:33 PM |
#5
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Imagineer
Join Date: Sep 12
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We have used them several times including this year, no problems usually competitive prices including tickets.
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20 Jan 19, 11:40 PM |
#6
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VIP Dibber
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Used them for a split stay (1 week Disney; 3 weeks villa) last year, had nothing but great customer service
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All our dreams can come true, if we have the courage to pursue them. - Walt Disney |
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20 Jan 19, 11:57 PM |
#7
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Imagineer
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Used them this year. Booked a package, villa, flight, and vehicle. They sent a list of villas which we could look at (via a link on the e mail), picked one and they confirmed it was ours within 24 hours. They couldn't have been more helpful. Much better than the stress we had using Florida Masters. Don't touch them with a barge pole.
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I Drive September 1996 Villa at Emerald Isle 2013 Villa at Emerald Isle 2015/wedding trip Villa at Champions Gate -2019 Rosen Hotel May 2023 |
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21 Jan 19, 12:00 AM |
#8
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Imagineer
Join Date: May 15
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Im in between kenwood travel and charter travel
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21 Jan 19, 09:07 PM |
#9
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Being a bit Goofy
Join Date: Apr 17
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I have used Kenwood travel twice now and have to say each time and I am happy with them. My friend has also used them a number of times. I dealt with Pam who was really knowlegable and sweet. All my tickets where in order and we had a brilliant time. Pam even knows quite a few of the villa's so ask questions. I would totally use them agin without question.
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21 Jan 19, 09:12 PM |
#10
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Imagineer
Join Date: May 15
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If you book disney with them can you link like a normal reservation and get your adr and fastpasses as going to stay on site but waiting ive been speaking to zeb but he really doesnt seem interested and i am thinking of asking to have another person just feels like im bothering him and waited for a call back 3h and nothing only to be told he had gone home! Not impressed at the moment
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