|
Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
|
Thread Tools | Search this Thread | Display Modes |
4 Dec 19, 11:47 PM |
#1
|
Getting to know the DIBB
Join Date: Jan 15
|
Protect Claims
Just received an email today from Protect Claims saying I need to send additional information about my booking e.g a bank statement and a signed form. It all looks legit and has my reference on but I just wondering if anyone has had the same as don't want to be hanging over personal details if it isn't legit. The email went to my spam folder, it was only by chance that I found it!
|
5 Dec 19, 08:18 AM |
#2
|
|
slightly serious Dibber
|
Nip over to the ATOL refund thread. It seems the CAA are using a couple of companies to sort claims and Protect is one of them.
Some people are having a lot of trouble with providing evidence though! |
|
|
5 Dec 19, 09:12 AM |
#3
|
Thread Starter
Getting to know the DIBB
Join Date: Jan 15
|
Ok thank you!
|
10 Dec 19, 04:31 PM |
#4
|
First POST
Join Date: Dec 19
|
Protect Claims say paid, still no money though!
I used my claim number on Protect Claims website yesterday(09/12/19) which was day 60 of my claim, only find out that they have put it as "paid" on the 03/12/19, but I haven't received any payment or even an email to confirm this! Has anyone had similar happen? I feel sick with worry now, where has the money gone?
|
11 Dec 19, 10:57 PM |
#5
|
Thread Starter
Getting to know the DIBB
Join Date: Jan 15
|
I submitted the form with the additional info they requested and within an hour or so my money had been refunded to my account in full
|
|
DIBB Savings |
AttractionTickets.com
Get £10 off each Disney Ticket with the code ATDIBB10 Get up to £50 off per room at Disney or Universal with the code DIBBHOTELS |
theDIBB Blog |
Guests can book their 2025 Hotel and Ticket package early to enjoy Free Dining &... Read More »
The iconic 1900 Park Fare restaurant is opening its doors once again at Disney’s Grand... Read More »
One of the the five worlds found in Epic Universe, How to Train Your Dragon... Read More »
|
theDIBB Menu |
Exchange Rates |
US Dollar Rates
Euro Rates |
DIBB Premium Membership |
Did you know you can help support theDIBB with Premium Membership? Check out this link for more information and benefits, such as... "No adverts on theDIBB Forums" Upgrade Now |