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Old 27 Sep 20, 09:50 AM  
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Vertigo
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My Refund experiences

Itís been a bit sad so I have kept away from the boards recently but Iíve come to terms with not going this year now. How I will feel on departure day is another matter!

Anyway, I thought Iíd update on all refunds.

BA - brilliant. Had a bad press but I can only speak for myself and they refunded without hassle.

AirBnB - brilliant. Full refund even deposit. Had to wait until 30 days out though. But fair play.

Homeaway - awkward as you deal directly with the homeowners. One in Disney (funtierland) have said itís no problem to defer to next year so we have taken that option.

But our beachside house in Malibu has been a tester! Wouldnít let us defer so Kept $250 deposit for a start, then said couldnít refund to card, wanted a wire transfer, sorted that but then got a dollar cheque refund through the post which we canít cash! On going...

Attraction Tix - Disney tickets have a expiry of Jan 22 and we plan to go October 21 so that will be OK

ATD - universal tickets. Not too happy with them really. Wanted to keep deposit even though I have not downloaded tickets. Have offered a credit note which I will have to accept as itís the only way of getting a refund. Iíd prefer it if universal extended the expiry. So Universal is really my complaint here as ATD have only enforced their terms.

Anyway, looking to re book later this year for next October.

Sad, and I have to admit I never saw this coming. I was so confident that we would be going. But it just proves what my wife always says...I donít know what Iím talking about!
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Old 27 Sep 20, 11:43 AM  
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KarenG
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Thank you for the update and I hope you have just as fantastic a time when you go

Will your bank not cash the dollar cheque? Mine have done that before (there was a fee and the exchange rate was a bit rubbish but I got most of it back)
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Old 27 Sep 20, 11:52 AM  
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Vertigo
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The cheque is in my wifeís name and she only has an account with Nationwide who do not have any FOREX capability. If it was in my name, I can do it through Lloyds.

Frustrating as we have had to open a new current account with Barclays just to cash a cheque!
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Old 27 Sep 20, 12:02 PM  
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KarenG
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Originally Posted by Vertigo View Post
The cheque is in my wifeís name and she only has an account with Nationwide who do not have any FOREX capability. If it was in my name, I can do it through Lloyds.

Frustrating as we have had to open a new current account with Barclays just to cash a cheque!
That is very annoying!
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Old 29 Sep 20, 08:30 AM  
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stteb1
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Same here with BA, flights cancelled to Lax on Friday night (25th Sept) money back in our account this morning (Tues 29th Sept) same with hotels.com, all the hotels we booked in LA, Hawaii, Las Vegas & Palm Springs all refunded 3/4 days :-)
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Old 30 Sep 20, 08:43 PM  
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Vertigo
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Update on the Malibu beach house.

We have finally got the wire transfer in my account, but still have a dollar cheque!

So, moral dilemma... do i tear up the cheque or plead ignorance and cash it and see what happens?

Ps: Iím about £125 down with deposits, commissions and exchange rates
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