A few stupid questions!

Galexia · 6 May 19, 04:09 PM

Sorry if these have been answered elsewhere but I can't find anything. So I have paid the Disney travel company in full for our Aug/Sept trip on a hotel plus tkts package but I didn't get a confirmation email yet (almost a week later) however I do see it as paid in full on manage your booking. Do they send a confirmation email? Also does MDE change at all to reflect that you have paid? Eg it still gives an option to buy memory maker although we should already have it.

Timmy · 6 May 19, 04:10 PM

Have you checked in your junk email? Because my confirmation email and invoice email went in there for some reason, 🤷 No idea why.

teachx · 6 May 19, 04:14 PM

Originally Posted by Galexia

Sorry if these have been answered elsewhere but I can't find anything. So I have paid the Disney travel company in full for our Aug/Sept trip on a hotel plus tkts package but I didn't get a confirmation email yet (almost a week later) however I do see it as paid in full on manage your booking. Do they send a confirmation email? Also does MDE change at all to reflect that you have paid? Eg it still gives an option to buy memory maker although we should already have it.

I paid mine off a couple of weeks ago, I have not had an e mail. I just printed out the Manage My Booking page that shows that there is a zero balance. Memory Maker will always show on the app as an option until the first time you use it, then it will become active. As long as your ticket info on MDE shows with Memory Maker it is fine and will activate on first use

sieborg · 6 May 19, 04:50 PM

I didn’t get a conformation email either, but when I log into my account it says paid in full 👍

Galexia · 6 May 19, 04:59 PM

Originally Posted by Timmy

Have you checked in your junk email? Because my confirmation email and invoice email went in there for some reason, 🤷 No idea why.

I checked my junk mail but no joy☹️ I'll wait another week and call them if still waiting. Thank you!

Galexia · 6 May 19, 05:02 PM

Originally Posted by teachx

I paid mine off a couple of weeks ago, I have not had an e mail. I just printed out the Manage My Booking page that shows that there is a zero balance. Memory Maker will always show on the app as an option until the first time you use it, then it will become active. As long as your ticket info on MDE shows with Memory Maker it is fine and will activate on first use

Relieved to hear that about Memory Maker..was worried it may not work! Thank you!

Galexia · 6 May 19, 05:04 PM

Originally Posted by sieborg

I didn’t get a conformation email either, but when I log into my account it says paid in full 👍

I'm beginning to think they may not send them out to everyone so I feel more chilled about it now.. thank you!

Alison16 · 7 May 19, 03:52 PM

I don't think you get sent any email after you have paid 😁

6 May 19, 04:10 PM	#2
	6 May 19, 04:10 PM Timmy Staying in the Castle
Timmy Staying in the Castle Join Date: May 18 Location: Lincolnshire	Have you checked in your junk email? Because my confirmation email and invoice email went in there for some reason, 🤷 No idea why.