Notices

Reply
 
Thread Tools Search this Thread Display Modes
Old 19 Sep 17, 02:19 PM  
Link to this Post
#21
EssexSue
VIP Dibber

 
EssexSue's Avatar
 
Join Date: Feb 09
Location: South West Essex
Mobile

I didn't think "a bit of wind" was meant as anything but a flippant comment! I lived through Irma and it was a bit frightening we have sustained thousands of dollars damage to our property (not all covered by insurance either) but you know what OP I do sympathise with you.
EssexSue is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Sep 17, 02:29 PM  
Link to this Post
#22
Shani
Imagineer
 
Shani's Avatar
 
Join Date: Oct 11
I actually think the OP is due a full refund. It's not the OP's fault no, and it's not the retailer's fault no... BUT... It should be up to the retailer to deal with the supplier, and not to leave the customer out of pocket.

I've said this before, and I'll say it again - the measure of a company isn't "we had no problems and it was all fine" - it's how the companies deal with problems and complaints. Customer service is what's important.
__________________
2012 - Villa, Crescent Lakes --- 2014 - OKW
2016 - OKW & RPR --- 2018 - AKL, RPR & Beach Club
2020 - cancelled --- 2021 - cancelled
2022 - Margaritaville & RPR --- 2023 - Villa & RPR & Surfside
Shani is online now Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Sep 17, 04:24 PM  
Link to this Post
#23
Milpston
Imagineer
 
Milpston's Avatar
 
Join Date: May 16
OP, please refrain from using terms such as, "a bit of wind they called Irma"!

Such light-hearted posts or any which portray any sense of humour or personality of any kind are not wanted or appreciated here.

This is clearly inviting the holier than thou brigade to make remarks such as, "silly comment", "ill thought out" and "34 deaths". At least they feel happily superior and have done their bit towards the reduction of global warming

Hope you get your £20 back or at least take your business elsewhere in the future. Hope you still had a great holiday.
__________________
Orlando Villas/cruises 2001-2013, DLP Newport Bay Compass Club Feb 2017
October 2018 - 22 nts, Beach Club & Dibb villasTrip report *Completed*
July 2020 and August 2021 - cancelled by Covid!
August 2021 - Anthem of the seas UK mini cruise Trip report *completed*
Vegas/LA Aug 22 - Trip Report In Progress
Milpston is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Sep 17, 04:49 PM  
Link to this Post
#24
ianc
Apprentice Imagineer
 
Join Date: Jun 10
When you buy a ticket from anyone (not just Orlando Attractions), you agree in advance to their terms and conditions, which specify what happens in the case of cancellations. You can’t be surprised/upset when they apply the conditions you agreed to. Since OA are just ticket agents, you are subject to the conditions of the suppliers too, e.g. the bus company. The bus company would have lost money too, if they still had to pay their driver without any income, or the driver would have lost money if he didn’t get paid because he didn’t work that shift. I would expect all the other ticket agents and suppliers would have similar conditions. Most people going to KSC go by car and get their tickets direct from KSC, so wouldn’t have had cancellation costs – you don’t have to make advance arrangements with third parties. If you are worried about cancellation costs, then you would have arranged travel insurance that had appropriate cover.
It is also worth noting that the visitor complex at KSC is run by a separate company to KSC itself. KSC is also separate from the Cape Canaveral Air Force Station, next door. These organisations will all have different policies with regard to access arrangements and safety after extreme weather. If you holiday in an area that is occasionally prone to extreme weather, then you need to be flexible in your plans to accommodate things which are outside your control.
ianc is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Sep 17, 05:31 PM  
Link to this Post
#25
cornishfrogboy
VIP Dibber
 
Join Date: Nov 10
Location: Falmouth
Like others, I believe that Orlando Attractions behaved in a very fair manner. Whilst it very clearly was not the thread starters fault that the Hurricane came, it was not the fault of Orlando attractions either.
__________________

2005 onwards.. lots of times!

Index of all my Trip and Pretrip reports..https://www.thedibb.co.uk/forums/sho...6#post15662196
cornishfrogboy is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Sep 17, 05:43 PM  
Link to this Post
#26
wombat girl
Imagineer
 
wombat girl's Avatar
 
Join Date: Sep 09
Originally Posted by cornishfrogboy View Post
Like others, I believe that Orlando Attractions behaved in a very fair manner. Whilst it very clearly was not the thread starters fault that the Hurricane came, it was not the fault of Orlando attractions either.
I was surprised to hear they are giving any refund so I am impressed they have only charged £20 as I would have assumed you could not return tickets after they were issued.
__________________
POP 2013 - PORS 2015 CSR 2016
AOA 2016 A Wombat's Solo Trip to WDW - Trip Report
POFQ 2017 - A Rainy Solo Trip Quest For Pandora - Trip Report
DLP 2018 - Star Tours - A solo story trip May 2018
ASM 2018 - It's Looking like a lot like a Christmas Wombat- Solo Trip TBC
wombat girl is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Sep 17, 06:01 PM  
Link to this Post
#27
Bianca
VIP Dibber
 
Bianca's Avatar
 
Join Date: Jul 12
Originally Posted by Pearlygatesuk View Post
My use of the term "a bit of wind" was badly thought out and I apologise unreservedly for any offence caused. Thanks for your comments one and all. I have asked Orlando Attraction Tickets for a full refund but if I don't get it, only being charged £20 is not the earth.

Hope Maria turns and heads in a different direction soon :-(
Maybe we could give the OP a break now? He has apologised and acknowledged what many posters have replied (above).

I also think we could go a bit easier on people who were/are over there on holiday in these circumstances. I can understand they'd be feeling a range of emotions and even if some may appreciate a nudge to shift perspective, let's not be so hard on them.
__________________
Bianca 💜

“I cannot discover that anyone knows enough to say definitely what is and what is not possible", Henry Ford

Contemporary Resort - Disneyland Hotel - Treehouse Villas - Vistana - Youth Hostel Anaheim - Quality Inn Intern'l Dr - Port Orleans Riverside
Bianca is online now Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Sep 17, 06:26 PM  
Link to this Post
#28
EssexSue
VIP Dibber

 
EssexSue's Avatar
 
Join Date: Feb 09
Location: South West Essex
Originally Posted by Bianca View Post
Maybe we could give the OP a break now? He has apologised and acknowledged what many posters have replied (above).

I also think we could go a bit easier on people who were/are over there on holiday in these circumstances. I can understand they'd be feeling a range of emotions and even if some may appreciate a nudge to shift perspective, let's not be so hard on them.
Agree and that's all I'm saying after all!

Edited at 06:28 PM.
EssexSue is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Sep 17, 10:15 PM  
Link to this Post
#29
Pearlygatesuk
Thread Starter
Dancing with Tink'
 
Join Date: Jul 13
Originally Posted by Bianca View Post
Maybe we could give the OP a break now? He has apologised and acknowledged what many posters have replied (above).

I also think we could go a bit easier on people who were/are over there on holiday in these circumstances. I can understand they'd be feeling a range of emotions and even if some may appreciate a nudge to shift perspective, let's not be so hard on them.
Very kind of you to say. KSC for me was to be the highlight of my trip because I love the space program and to visit the place where so much history was and is made would have been amazing.

KSC only fully reopened on the Monday so I guess things must have been pretty hard there. I think I just felt a bit emotional because saving so much for this holiday was a stretch for us and don't know if we'll ever get chance to go again, though I sincerely hope we do.
Pearlygatesuk is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Sep 17, 10:20 PM  
Link to this Post
#30
Bianca
VIP Dibber
 
Bianca's Avatar
 
Join Date: Jul 12
Originally Posted by Pearlygatesuk View Post
Very kind of you to say. KSC for me was to be the highlight of my trip because I love the space program and to visit the place where so much history was and is made would have been amazing.

KSC only fully reopened on the Monday so I guess things must have been pretty hard there. I think I just felt a bit emotional because saving so much for this holiday was a stretch for us and don't know if we'll ever get chance to go again, though I sincerely hope we do.
I really hope you do, too.
__________________
Bianca 💜

“I cannot discover that anyone knows enough to say definitely what is and what is not possible", Henry Ford

Contemporary Resort - Disneyland Hotel - Treehouse Villas - Vistana - Youth Hostel Anaheim - Quality Inn Intern'l Dr - Port Orleans Riverside
Bianca is online now Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Forum Jump


All times are GMT +1. The time now is 04:16 PM.


Powered by vBulletin - Copyright © 2000 - 2024, Jelsoft Enterprises Ltd.
DIBB Savings
AttractionTickets.com

Get £10 off each Disney Ticket with the code ATDIBB10

Get up to £50 off per room at Disney or Universal with the code DIBBHOTELS


theDIBB Blog
One of the the five worlds found in Epic Universe, How to Train Your Dragon... Read More »
Disney announced that a new nighttime show, “Disney Dreams That Soar,” will run nightly at... Read More »
Walt Disney World Resort guests can get ready to have a “glowing’’ good time when... Read More »


theDIBB Menu


Exchange Rates
US Dollar Rates
ASDA  $1.2347
CaxtonFX  $1.2320
Covent Garden FX  $1.2445
FAIRFX  $1.2350
John Lewis  $1.2380
M&S  $1.2178
Sainsburys  $1.2337
TESCO  $1.2343
Travelex  $1.2353
Updated: 15:00 28/03/2024
Euro Rates
ASDA  €1.1426
CaxtonFX  €1.1407
Covent Garden FX  €1.1511
FAIRFX  €1.1432
John Lewis  €1.1457
M&S  €1.1263
Sainsburys  €1.1419
TESCO  €1.1425
Travelex  €1.1435
Updated: 15:00 28/03/2024

DIBB Premium Membership
Did you know you can help support theDIBB with Premium Membership?

Check out this link for more information and benefits, such as...

"No adverts on theDIBB Forums"

Upgrade Now



X