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View Poll Results: Have you had your refund from Virgin Atlantic
yes 12 30.00%
no 22 55.00%
Refunded from credit Card 5 12.50%
Have a credit card claim submited 4 10.00%
Multiple Choice Poll. Voters: 40. You may not vote on this poll

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Old 5 Jul 20, 07:15 PM  
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#1
madasahat
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getting your money back from virgin

Well its been a week or so lets see if anyone is getting a refund
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Old 6 Jul 20, 01:57 PM  
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#2
madasahat
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so 12% with a refund this is bad
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Old 6 Jul 20, 02:55 PM  
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Moorlandman
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TUI refund 48hrs 😀
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Old 15 Jul 20, 08:29 AM  
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#4
madasahat
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well so far

94 days
8,121,600 seconds
135,360 minutes
2256 hours
94 days
13 weeks and 3 days
25.68% of 2020
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Old 15 Jul 20, 09:28 AM  
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PoohBears#1fan
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The only reason we've received our refund was because we did a charge back through Amex as soon as we found out they'd cancelled our flights - they didn't inform us.
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Old 17 Jul 20, 07:33 AM  
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#6
Jennybobs
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Mobile Virgin refund received - 111 days😃

Morning.

Refund received direct from Virgin Atlantic.
111 days after cancellation and 8 days after receiving the refund email.
Good luck dibbers.
Keep the faith.
Refunds are happening.
I checked and double checked. I was very surprised it came before the 120 days / at all.👏🤞
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Old 18 Jul 20, 02:57 PM  
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madasahat
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Originally Posted by Jennybobs View Post
Morning.

Refund received direct from Virgin Atlantic.
111 days after cancellation and 8 days after receiving the refund email.
Good luck dibbers.
Keep the faith.
Refunds are happening.
I checked and double checked. I was very surprised it came before the 120 days / at all.👏🤞
thats good news what a mess they are
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Old 19 Jul 20, 10:30 AM  
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bighal
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Originally Posted by Jennybobs View Post
Morning.

Refund received direct from Virgin Atlantic.
111 days after cancellation and 8 days after receiving the refund email.
Good luck dibbers.
Keep the faith.
Refunds are happening.
I checked and double checked. I was very surprised it came before the 120 days / at all.👏🤞
I wonder what they will say if you asked for interest on your money they held onto illegally?

Here's a thing, why not make it a legal requirement for all travel companies, or any one come to that, to pay you interest if they refund you late. Now that would make them all pay on time.
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Old 12 Sep 20, 11:42 PM  
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Refund received 11/09 after applying on 08/05.

Set expectations and great service by Virgin. Great company and can’t wait to travel with them again!
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Old 13 Sep 20, 07:56 PM  
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#10
bighal
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Originally Posted by miked1e View Post
Refund received 11/09 after applying on 08/05.

Set expectations and great service by Virgin. Great company and can’t wait to travel with them again!
4 months is not great service for something that should have been done legally within 7-14 days of cancellation.
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