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Old 31 Aug 21, 01:31 PM  
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#21
Sandra & co
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Originally Posted by JLH View Post
Well I loved your comment as I used to do that job and it’s awful . Given unrealistic picking times despite customers being in store and asking for things , lots of out of stocks etc. The shopping is heavy to push right round the store.The supermarket I worked at upped the pick speed twice in eight months and anyone that didn’t reach it had to have weekly disciplinary meetings .
However I would still rather be slow than send out goods like that but some are scared and want to keep job so rush through it . If your potatoes were loose then they probably should have checked it better but if already packaged up then the shopper couldn’t see what they were like anyway. Sorry for my rant !
While they are picking, dispensing they have Uber eats pinging them, he used to be on his own sometimes! How can you be doing three jobs at once, then the costumers shout and swear at you!
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Old 31 Aug 21, 01:33 PM  
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#22
JudyC
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I think we need another thread on home delivery substitutions . I heard of someone ordering charcoal and getting charcoal toothpaste as a sub.
Trying lighting a barbecue with that 😁
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Old 31 Aug 21, 01:42 PM  
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#23
Wazza
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We ordered white shoe laces and Tesco substituted them with black shoe polish
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Old 31 Aug 21, 02:06 PM  
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#24
silverfox46
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I have often wondered how substituted items are chosen, does the actual picker decide or is it instructions on their device.
Either way I’ve had some weird ones
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Old 31 Aug 21, 02:10 PM  
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#25
Sandra & co
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Originally Posted by silverfox46 View Post
I have often wondered how substituted items are chosen, does the actual picker decide or is it instructions on their device.
Either way I’ve had some weird ones
I think they are in such a hurry they grab anything, I know it’s not right. I order nice pain au chocolat and they send me cheap nasty ones but at least they try!
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Old 31 Aug 21, 02:50 PM  
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#26
Libby
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Originally Posted by Sandra & co View Post
Just thought I’d add sainsburys South Ruislip has no food, empty shelves and no rich tea biscuits two weeks running
Normally when I go to my local Sainsbury's after work (about 2pm as I only work mornings) I have very little choice in the fruit and veg and meat sections. Often the green top milk is totally sold out. Therefore I usually drive 4 miles to a Tesco with a much better selection.

This morning I went shopping in Sainsbury's at 8am. It was a revelation. Full shelves and long sell by dates

Sadly I go back to work in a school tomorrow and will have to shop in the afternoons again.
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Old 31 Aug 21, 02:53 PM  
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#27
Pinchy
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I ordered a traditional lemon squeezer and got a large dildo and a packet of Lemsip.
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Old 31 Aug 21, 03:05 PM  
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#28
silverfox46
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Originally Posted by Sandra & co View Post
I think they are in such a hurry they grab anything, I know it’s not right. I order nice pain au chocolat and they send me cheap nasty ones but at least they try!
Once I ordered a pack of Andrex toilet rolls, they substituted with a box of face tissues 🤔🤣🤨

A bottle of veuve Clicquot substituted with Asti Spumante

Edited at 03:10 PM.
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Old 31 Aug 21, 03:29 PM  
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#29
Lola
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Also noticed a distinct lack of quality lately. I put a comment on the order asking for no more short dated items please and there has been a slight improvement. You can tell when someone has taken the trouble to pick good stuff but the poor stuff should not be there. Price rises along with lower weight packs have been implemented recently too.
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Old 31 Aug 21, 03:32 PM  
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#30
Taffy1959
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Originally Posted by silverfox46 View Post
I have often wondered how substituted items are chosen, does the actual picker decide or is it instructions on their device.
Either way I’ve had some weird ones
It used to be the picker that decided but now the device tells you what to substitute the item with.
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