Virgin email statement

[mike4scuba]

Should ease worries.
This is the email from virgin.

( Would be have been better to say I was getting my flight refund in less than 4 months but I suppose you can't have everything )

You may have seen headlines today regarding Virgin Atlantic’s Chapter 15 filing in the United States. I wanted to contact you to provide some more context, make sure you have all the information, and to reassure you that if you hold a booking with us, it’s safe.

Firstly, all our scheduled flights continue as normal. All upcoming flight and holiday bookings remain valid; Flying Club members can continue to earn and redeem their miles as usual; customers with cancellations can continue to make changes or request refunds, which are being processed; and our amazing people are ready to ensure you Fly Safe and Fly Well.

As announced on 14 July, we have taken a big step forward in securing our future, by launching a court backed process as part of a solvent recapitalisation of the airline and holiday business. The Chapter 15 filing in the United States is a procedural application to allow the US courts to recognise the restructuring process we are undertaking – in this case, the solvent recapitalisation of the airline under English law. Once approved and implemented, our plan will keep Virgin Atlantic flying.

For some independent analysis of what it means in practice, you can read this God Save The Points article.
Thanks again for all your support. We look forward to welcoming you onboard soon.

Oli Byers
Senior Vice President Customer Loyalty | Virgin Atlantic

[Nedsram4]

I hope they sort there problems out but long term I have my doubts in these uncertain times

[Egon]

It should ease worries you're right, this is standard procedure for a company restructuring in the US, i used to work for a company that would do this every couple of years or so when managing debts.

The media didnt handle this well at all.

[asmidir]

Slightly more worrying is this info from the UK hearing:

During Tuesday's hearing, the airline said it would run out of cash in September without the rescue.

[Moorlandman]

Originally Posted by asmidir

Slightly more worrying is this info from the UK hearing:

During Tuesday's hearing, the airline said it would run out of cash in September without the rescue.

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One of the reasons why they are not refunding customers until 120 days has passed.

[mike4scuba]

Originally Posted by Moorlandman

One of the reasons why they are not refunding customers until 120 days has passed.

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Does this mean if virgin does go bust owing monies to people will you have to
Claim on your insurance
Claim on your credit card you booked with

[asmidir]

I would assume that it would be a credit card claim - unless someone corrects me?


We had to do this when Thomas Cook went..

[Nostradamus]

Originally Posted by mike4scuba

Does this mean if virgin does go bust owing monies to people will you have to
Claim on your insurance
Claim on your credit card you booked with

See more...

I paid my upgrade seats by debit card,will that be okay?

[asmidir]

See here for info
moneysavingexpert/re...rd-chargeback/

[BigSkip]

Originally Posted by Nostradamus

I paid my upgrade seats by debit card,will that be okay?

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Probably ok, but I’m sure they will survive