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Old 14 May 22, 08:18 PM  
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jonsgirl80
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Taking buggy to plane door

Hi,

Just been thinking about my son's disability buggy - how do we arrange to keep it until boarding and have it waiting at the plane door when we arrive? I don't think he'll cope with the walk to baggage claim.

Do we need to arrange it via the airlines special assistance and will they communicate the info to MCO?

Also, where do they store the wheelchairs etc - we've travelled with a normal buggy when he was younger and it got damaged from the handlers chucking it around - obviously I don't want that to happen with his very expensive specialist buggy.

We have a travel bag for it but I won't have time to bag it up when everyone is trying to board.
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Old 14 May 22, 08:22 PM  
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Gryff
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It’s no problem keeping it to the plane door but contact assistance to make sure it comes back to the plane door for getting off or arrange special assistance
You will be boarded first and given plenty time to bag it up it will be stowed separately both ways so it’s at the air bridge for you
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Old 14 May 22, 08:43 PM  
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jonsgirl80
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Originally Posted by Gryff View Post
It’s no problem keeping it to the plane door but contact assistance to make sure it comes back to the plane door for getting off or arrange special assistance
You will be boarded first and given plenty time to bag it up it will be stowed separately both ways so it’s at the air bridge for you
Fantastic thanks.

Do I need to contact special, assistance at MCO directly myself or do Aer lingus do that when I arrange special assistance at this end?
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Old 14 May 22, 08:48 PM  
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Gryff
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Contact MCO as well as Aer Lingus and make sure at the parks you get a using buggy as a wheel chair tag so you can use the wheel chair entrance for rides if need be
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Old 14 May 22, 09:44 PM  
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jonsgirl80
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Originally Posted by Gryff View Post
Contact MCO as well as Aer Lingus and make sure at the parks you get a using buggy as a wheel chair tag so you can use the wheel chair entrance for rides if need be
Thanks. That's really helpful
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