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Old 19 May 22, 10:21 AM  
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#141
lemmiwinkles
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Join Date: Feb 20
Location: Scotland
Thanks for the updates! We were worried when we booked as it was pretty obvious there was a huge discount due to on going works but we’re not going until September (which was advertised as the last month of renovations) so I’m hoping we’re well in the clear. Never stayed at HRR before, so really excited!
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Old 20 May 22, 07:51 AM  
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#142
pinkandfluffy
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Join Date: Apr 12
Thanks for the updates, I am so looking forward to staying here in September. First time in a Universal Hotel for me
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Old 20 May 22, 10:43 AM  
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#143
lemmiwinkles
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Join Date: Feb 20
Location: Scotland
Originally Posted by pinkandfluffy View Post
Thanks for the updates, I am so looking forward to staying here in September. First time in a Universal Hotel for me
We’ve stayed in Cabana Bay, The Aventura and The Royal Pacific and they’ve all been great! No complaints at all.
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Old 29 May 22, 05:59 PM  
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#144
Melville
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Join Date: Jan 08
Are there any recent updates? Are we scaffold free yet?
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Old 30 May 22, 11:00 PM  
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#145
baggers
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Join Date: Jun 19
Arrived today. Still some scaffolding in the back and roof tiles off on one side at the front.
Through the trees you can see scaffolding at the side where the Kitchen is but it is only first floor level until you get to the far left side
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Old 31 May 22, 01:04 PM  
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#146
Tinklebell
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Join Date: Oct 12
Is the access to walk to the parks using the pool gate now open?
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Old 31 May 22, 06:17 PM  
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#147
danisleigh
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Join Date: Jul 12

danisleigh's Reviews
Hotel Reviews: 3
Restaurant Reviews: 6
We stayed from 24-27th May and had a nightmare on our last night. We were on the 7th floor club level room and at 2am workmen were hammering and sawing above our room. It took 2 phone calls and 2 visits to reception to stop and DH wasn’t the only one going down to complain! They have offered to refund our last nights stay but as we booked with travel republic it goes to them and we have to wait and hope they pass it onto us!
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Old 1 Jun 22, 09:43 AM  
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#148
Melville
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Originally Posted by danisleigh View Post
We stayed from 24-27th May and had a nightmare on our last night. We were on the 7th floor club level room and at 2am workmen were hammering and sawing above our room. It took 2 phone calls and 2 visits to reception to stop and DH wasn’t the only one going down to complain! They have offered to refund our last nights stay but as we booked with travel republic it goes to them and we have to wait and hope they pass it onto us!
Crickey! That sounds horrendous! When would anyone think its acceptable to be carrying out any non-emergency buildingw work at 2am in the morning? Does that suggest they are behind schedule?
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Old 1 Jun 22, 11:34 AM  
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#149
miked1e
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Join Date: Jun 07

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Hotel Reviews: 4
Originally Posted by Tinklebell View Post
Is the access to walk to the parks using the pool gate now open?
Yes, this is open.
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Old 1 Jun 22, 12:31 PM  
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#150
GoofyK
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Join Date: Sep 19
Location: Northern Ireland
Originally Posted by danisleigh View Post
We stayed from 24-27th May and had a nightmare on our last night. We were on the 7th floor club level room and at 2am workmen were hammering and sawing above our room. It took 2 phone calls and 2 visits to reception to stop and DH wasn’t the only one going down to complain! They have offered to refund our last nights stay but as we booked with travel republic it goes to them and we have to wait and hope they pass it onto us!
oh no.. we are booked to stay on club floor too.. I hope this doesn't happen when we arrive.. if I don't get my beauty sleep. I get very very cranky.. and it aint beauty at all ..
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