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Old 14 Oct 20, 08:41 AM  
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#341
lemmiwinkles
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Can someone like myself who called up and changed their previous booking to the new offer to take advantage of the discounts, confirm on their new booking invoice if the deposit carried over? Mine is showing the full price with a £0.00 deposit paid
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Old 14 Oct 20, 08:54 AM  
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#342
dcmax
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You have to wait for a second invoice a few days later when the finance dept move your deposit - the CM should have explained this
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Old 14 Oct 20, 08:59 AM  
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act1980
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Can I just confirm that Disney are offering free cancellation with a refund regardless of the reason? Very tempted to book!
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Old 14 Oct 20, 09:20 AM  
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#344
DonaldDisney
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Originally Posted by act1980 View Post
Can I just confirm that Disney are offering free cancellation with a refund regardless of the reason? Very tempted to book!
Would be good to know. I booked yesterday with Disney [Travel Company] but I’ve not seen anything in writing that says you get the deposit back.
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Old 14 Oct 20, 09:29 AM  
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#345
act1980
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Originally Posted by DonaldDisney View Post
Would be good to know. I booked yesterday with Disney [Travel Company] but I’ve not seen anything in writing that says you get the deposit back.
It does state on their website that it’s free cancellation up to 7 days before arrival but doesn’t mention Covid specifically. It does on ATD’s site though hence my query.

From Disney’s site...

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Old 14 Oct 20, 10:01 AM  
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#346
gismo1554
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Originally Posted by lemmiwinkles View Post
Can someone like myself who called up and changed their previous booking to the new offer to take advantage of the discounts, confirm on their new booking invoice if the deposit carried over? Mine is showing the full price with a £0.00 deposit paid
Deposit can take up to 15 days to transfer over. You will get a second invoice once it has
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Old 14 Oct 20, 10:11 AM  
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#347
lemmiwinkles
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Great, thanks!
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Old 14 Oct 20, 11:21 AM  
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#348
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Originally Posted by act1980 View Post
It does state on their website that it’s free cancellation up to 7 days before arrival but doesn’t mention Covid specifically. It does on ATD’s site though hence my query.

From Disney’s site...

I can’t find that anywhere on the website, do you have a link?

I booked yesterday and the T&Cs that accompanied my invoice were the usual loss of deposit, £50 pp.
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Old 14 Oct 20, 11:23 AM  
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#349
Bozza
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Originally Posted by Claudette View Post
I can’t find that anywhere on the website, do you have a link?

I booked yesterday and the T&Cs that accompanied my invoice were the usual loss of deposit, £50 pp.
On here: disneyholidays/wal...you-were-here/

Scroll down a little way - not too far.
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Old 14 Oct 20, 11:25 AM  
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Dan's Mum
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Originally Posted by Claudette View Post
I can’t find that anywhere on the website, do you have a link?

I booked yesterday and the T&Cs that accompanied my invoice were the usual loss of deposit, £50 pp.
Their link on their website is :
disneyholidays/wal...you-were-here/

I might take a screenshot just in case!

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