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View Poll Results: How do you book
Direct with airline 173 67.58%
High street agent 25 9.77%
Online agents 58 22.66%
Voters: 256. You may not vote on this poll

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Old 23 Sep 19, 08:31 AM  
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Tinkerbell
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In light of TC how many dibbers actually use a high street travel agents

Is the high street travel agent dead

Good point Bozza. Trying to change poll

Edited at 08:52 AM.
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Old 23 Sep 19, 08:36 AM  
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minnie29
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I do both online agent or direct with airline, depending on whatís the best option at the time. I never use a travel agent anymore, havenít for years. Weíve popped into the stores on occasions but we seemed to always know more than them, and always could get a better deal going direct.
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Old 23 Sep 19, 08:43 AM  
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Not sure what this question is intended to illustrate as Thomas Cook did a substantial amount of business online too. Without looking, I wouldn't be more surprised if they did more online than through their high street presence.

So, some of those who reply "online agents" may well be using Thomas Cook (many won't, of course).

Surely a more pertinent question is those who use an agent (high street and/or online) v those who book DIY.
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Old 23 Sep 19, 08:53 AM  
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Tinkerbell
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Originally Posted by Bozza View Post
Not sure what this question is intended to illustrate as Thomas Cook did a substantial amount of business online too. Without looking, I wouldn't be more surprised if they did more online than through their high street presence.

So, some of those who reply "online agents" may well be using Thomas Cook (many won't, of course).

Surely a more pertinent question is those who use an agent (high street and/or online) v those who book DIY.
Any ideas how to change poll?
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Old 23 Sep 19, 02:55 PM  
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Originally Posted by minnie29 View Post
I do both online agent or direct with airline,
Ditto.

For our short haul holidays we usually book a package via an online agent. I think the last couple of times we used Jet2.

For our forthcoming holiday to Orlando, we booked flights direct with the airline - in this case Thomas Cook airlines. We did this last time we visited Orlando as well.

We have used high street travel agents in the past, but not for about 4 or 5 years now. I think.

Originally Posted by Bozza View Post
Surely a more pertinent question is those who use an agent (high street and/or online) v those who book DIY.
Perhaps a better question would be who uses an agent to book packages versus who books things separately themselves? Travel agents can book things separately for you and you can book a package deal yourself online (some people call this DIY).
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Old 23 Sep 19, 08:45 AM  
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I've always booked in store, usually TC or TUI, I like the whole experience of being in a store, even if I have been more knowledgeable than the staff in store. Years ago I used to go see same woman in my local high street store, tell her where I wanted to go, how much I wanted to spend and be there all morning having coffee with em, think high street booking though is seriously gonna die a death there's not many to choose from
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Old 23 Sep 19, 08:56 AM  
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I tend to book any which way... I use online "travel agents" BA.com, build the holiday round a BA flight, or Virgin Holidays etc...

but also tend to do the scan of the travel agent window for the last minute bargain breaks - like in Oct 2015 - a weeks holiday for 4 in Lanzarote - looked on a Tuesday, left that Saturday, poolside apartment + flights + transfers, £349... was very nice.
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Old 23 Sep 19, 08:56 AM  
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I booked via a local travel agent this year. Glen Travel in Blantyre, they were able to get us pretty good direct Virgin flights and car hire for not much more than I would have paid booking direct and separately. I was able to pay a deposit with balance at ten weeks so it made sense. This is the first time in many years I have booked that way and I probably would again but possibly not a chain company more like an independent.
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Old 23 Sep 19, 09:04 AM  
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Last time we went to Florida we booked with MMH, the times before that we have always done it ourselves. I think in the 90s we booked with virgin holidays.
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Old 23 Sep 19, 12:38 PM  
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Lindaelaine
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In store all the time for me, I donít buy anything on line but itís getting increasingly difficult now to buy certain things on the high street. Electrical goods we rely on Curryís or John Lewis now otherwise you have to buy online, there is Argos as well but you canít view the bigger items in Argos and I like to see what Iím buying .
I know I need to come out of the dark ages but Iím avoiding that as long as possible 😊
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