Notices
General Chat This forum is for general topics and chat type threads.

Reply
 
Thread Tools Search this Thread Display Modes
Old 19 Mar 20, 03:04 PM  
Link to this Post
#11
Scaramouche
Imagineer
 
Scaramouche's Avatar
 
Join Date: Jan 13
I’ve got 6 rooms booked for my fiancé’s stag that is now being cancelled. Thought we’d lost all the money but I’m so pleased to have that email from them! Just need easyJet to sort themselves out now!
__________________
August 2013 - 9 Nights Port Orleans French Quarter
August 2015 - 4 Nights Hard Rock Hotel, 12 Nights Coronado Springs Resort
September 2016 - Florida with my Prince!
Forget Regrets... Or Life Is Yours To Miss.. No Other Road, No Other Way.. No Day But Today.. ♪
Scaramouche is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Mar 20, 03:09 PM  
Link to this Post
#12
Jakey Neverland
Imagineer
 
Jakey Neverland's Avatar
 
Join Date: Aug 14
Originally Posted by Beechwood Babe View Post
I had two train journeys booked for April and I have just been given a full refund for both. All I had to do was log into my account and cancel through "My Bookings".
We have a first class family ticket, they say it is exchange only but I have to rebook and then they will refund the original. This all has to be done before my travel date. Despite them shutting down the First class lounges and plates/cutlery etc which the lounge was part of the reason I booked. We still cannot have a refund at this point.

My booking isn't even on my account for some reason, it has never shown there despite my confirmation directing me to view it online.
__________________
Natalie Xx
Don't wait for the Storm to Pass, Learn to Dance in the Rain..
Jakey Neverland is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Mar 20, 05:24 PM  
Link to this Post
#13
Moz
Imagineer
 
Moz's Avatar
 
Join Date: Dec 13

Moz's Reviews
DIBB Villa Reviews: 1
Yeah, good on them...
We were due in Leeds next weekend for a beer festival, thats obviously been cancelled... cancelled my PI room today and told a full refund is on its way
Moz is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Mar 20, 05:27 PM  
Link to this Post
#14
justacey
Apprentice Imagineer
 
justacey's Avatar
 
Join Date: Apr 09
Add Hilton to the list too.
We were supposed to be staying in Hilton Paddington Saturday and Sunday nights. The show we were supposed to be seeing cancelled at 15:30 on Friday. I'd seen the email saying all non-refundable bookings "can be changed or cancelled at no charge up to 24 hours before your scheduled arrival". With a 3pm check in time, I thought we'd be within the 24 hours and so would not be eligible, but they said no problem, refund within 2-4 weeks. I had it on the Monday.
My sister-in-law had the Friday night booked as well and was on the train to London so it was too late to cancel. She asked at front desk could she cancel the Sunday night. They said no refund, but could change if from cheapest room for 3 nights to upgraded executive room and breakfast for 2 nights, so she was happy with that.
justacey is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Mar 20, 05:53 PM  
Link to this Post
#15
florida girl
Imagineer
 
florida girl's Avatar
 
Join Date: Sep 08

florida girl's Reviews
Hotel Reviews: 1
Restaurant Reviews: 5
I just sent a message back to praise such good customer service 😊. Got a full refund on a non flex room that we should have stayed in on Tuesday.
__________________
Florida-Oct 98,June 99,Oct 00,Aug 01,Dec 02,Oct 03,Jan 05,Oct 05,Jan 07,Apr 08,Dec 08,Oct 10,Feb 13,Nov 13,Nov 14,Jan16,Nov 17,Oct 18
NY-Oct 10, Jan- 23 .WC -Oct 11, Oct 15,Oct 16.Vegas Mar 09, Mar 10,Oct 11,Oct 15,Oct 18.
1st time DLP March 2020
florida girl is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Mar 20, 05:57 PM  
Link to this Post
#16
neelixm8
Proud to wear my Ears
 
neelixm8's Avatar
 
Join Date: Apr 15
Location: West Yorkshire
On a similar note Trainline are also offering full refunds.
__________________
:stitch
neelixm8 is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Mar 20, 08:28 PM  
Link to this Post
#17
mrsdjh
Imagineer
 
mrsdjh's Avatar
 
Join Date: Jun 13
Originally Posted by florida girl View Post
I just sent a message back to praise such good customer service 😊. Got a full refund on a non flex room that we should have stayed in on Tuesday.
HI, could I ask when you did this?

I also had a room booked for Tuesday. I had an initial email saying I could rebook any room and get a partial refund, but at the moment I don't have a need to rebook one. I then got the full refund being given email yesterday, but as it was sent after I should have used the room I didn't think Id be able to get anything back. I have sent them a message asking but obviously they will be inundated at the moment.
mrsdjh is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Mar 20, 09:33 PM  
Link to this Post
#18
ELLENUT
Imagineer
 
ELLENUT's Avatar
 
Join Date: Jul 12
I too got the email. So pleased as not sure what dates I will need to rebook for future.. Not sure if I will cancel for 2 weeks time but looking likely...will definitely be using premier inn again in the future though. Well done premier inn, that's the way to get loyal customers 👍
__________________
1992: Days Inn Lakeside 1994:HOliday inn Maingate East 2006:Pop Century 2008:Saratoga Villas 2010:Regal oaks 2013:Indian Ridge Villa 2015:BA Club,Disney,POR,Villa, RPR,2016 United business, Sunset Ridge villa 2019: Virgin, 4 Corners Villa 2023: CSR & 4 Corners Villa again!
ELLENUT is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 20 Mar 20, 10:35 AM  
Link to this Post
#19
shirley
Imagineer
 
shirley's Avatar
 
Join Date: Mar 07
Location: Scotland

shirley's Reviews
Restaurant Reviews: 2
Mobile

Dd works for PI, they are so quiet, but at least they haven't paid off staff. Xx
shirley is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 20 Mar 20, 10:45 AM  
Link to this Post
#20
EssexSue
VIP Dibber

 
EssexSue's Avatar
 
Join Date: Feb 09
Location: South West Essex
Mobile

Originally Posted by Pussycat Doll View Post
I’ve had it too, was tempted to still go and have a night away!
I would have for the breakfast.
EssexSue is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Forum Jump


All times are GMT +1. The time now is 01:19 AM.


Powered by vBulletin - Copyright © 2000 - 2024, Jelsoft Enterprises Ltd.
DIBB Savings
AttractionTickets.com

Get £10 off each Disney Ticket with the code ATDIBB10

Get up to £50 off per room at Disney or Universal with the code DIBBHOTELS


theDIBB Blog
One of the the five worlds found in Epic Universe, How to Train Your Dragon... Read More »
Disney announced that a new nighttime show, “Disney Dreams That Soar,” will run nightly at... Read More »
Walt Disney World Resort guests can get ready to have a “glowing’’ good time when... Read More »


theDIBB Menu


Exchange Rates
US Dollar Rates
ASDA  $1.2354
CaxtonFX  $1.2304
Covent Garden FX  $1.2545
FAIRFX  $1.2350
John Lewis  $1.2380
M&S  $1.2178
Sainsburys  $1.2354
TESCO  $1.2364
Travelex  $1.2353
Updated: 00:00 29/03/2024
Euro Rates
ASDA  €1.1447
CaxtonFX  €1.1405
Covent Garden FX  €1.1510
FAIRFX  €1.1432
John Lewis  €1.1457
M&S  €1.1263
Sainsburys  €1.1440
TESCO  €1.1445
Travelex  €1.1435
Updated: 00:00 29/03/2024

DIBB Premium Membership
Did you know you can help support theDIBB with Premium Membership?

Check out this link for more information and benefits, such as...

"No adverts on theDIBB Forums"

Upgrade Now



X