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28 Mar 20, 10:24 PM |
#1
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Very Serious Dibber
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Money sent to wrong bank account - nightmare
My grandmother recently went to her bank to transfer some money to me as a gift (quite a bit). We went over and over that she had the right account number and sort code, me reading it to her and getting her to quote it back to me from what she had written... I was talking to her tonight and she told me that she did the transfer last Monday and so I checked just now and it isn't in my account. I hadn't realised she was planning to go this week and do it. I got her to check the piece of paper she had and it turns out she has out some digits down incorrectly or can't read her handwriting so she has basically got her bank to transfer the money to the wrong account!
Is the money lost or is there anything we can do to get it back? I'm upset its happened but feel worse for her as shes 86, having a hard time with the isolation situation at the mo and this will destroy her...
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Dec 18: Boardwalk Villas, POFQ, Kidani Village & Universal RPR First WDW trip: Wilderness Lodge Villas/Animal Kingdom Villas (Jambo) March 14, followed by Nov 2015 at POFQ Other news: Disneyland Paris Sequoia Lodge, Nov 14. NYC May 16. Bangkok & Hong Kong Disney Oct 16. Plus lots of European breaks over the years. Edited at 10:26 PM. |
28 Mar 20, 10:28 PM |
#2
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Imagineer
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you should be able to get it back. I had someone transfer some money into my account once. I highlighted it to the bank and they took it back. if the other person had highlighted it too they would have acted apparently
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1997 Main gate East, 2001 Villa, April 2002 ASMu, Dec 2002 Villa, Feb 2003 AKL, April 2003 Villa, June 2003 ASMu Nov 2003 OKW, Dec 2003 CSR & PVR, Aug 2007 Pop Century, Aug 2011 RPR & OKW, Dec 2012 POFQ & BLT. Aug 2015 Disney Magic, Sep 2016 ASsports, Sep 2019 OKW, March 2020, Holiday Inn Celebration. 2021 CSR, Sep 22 Pop Century, BLT & AKL. Feb23 Dockside US. Aug 23 Disney Dream, Jan 24 ASSp Sep 2024 ASSp |
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28 Mar 20, 10:29 PM |
#3
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VIP Dibber
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It depends if it bounced back? If no such account exists it will do that. If it does then that’s where it will go.
The trouble is with GDPR she will have to ring and try to get them to see if it has bounced or where it has gone. If they haven’t contacted her I expect it has gone 8nto someone’s account. If so the bank will try and get them to return it.
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Cali,NP LA,Vegas 92,98,13,15 WDW 93-99,00-09-,11,12,13,14x2,15,16 DC/N Carolina 12,10,08
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28 Mar 20, 10:48 PM |
#4
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Thread Starter
Very Serious Dibber
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__________________
Dec 18: Boardwalk Villas, POFQ, Kidani Village & Universal RPR First WDW trip: Wilderness Lodge Villas/Animal Kingdom Villas (Jambo) March 14, followed by Nov 2015 at POFQ Other news: Disneyland Paris Sequoia Lodge, Nov 14. NYC May 16. Bangkok & Hong Kong Disney Oct 16. Plus lots of European breaks over the years. |
28 Mar 20, 10:50 PM |
#5
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Thread Starter
Very Serious Dibber
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Yeah she hasn't had a call to say the money was being returned to her so guessing it must have gone into a real account, that or it wasn't a real account and its just been returned straight away without a call
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Dec 18: Boardwalk Villas, POFQ, Kidani Village & Universal RPR First WDW trip: Wilderness Lodge Villas/Animal Kingdom Villas (Jambo) March 14, followed by Nov 2015 at POFQ Other news: Disneyland Paris Sequoia Lodge, Nov 14. NYC May 16. Bangkok & Hong Kong Disney Oct 16. Plus lots of European breaks over the years. |
28 Mar 20, 11:01 PM |
#6
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Imagineer
Join Date: Feb 13
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What has the bank said?
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28 Mar 20, 11:20 PM |
#7
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Thread Starter
Very Serious Dibber
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Its all sorted, after a long wait she got through and the money bounced back into her account but they don't notify you... shes 86 so doesn't have online banking to check, phew... thanks
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Dec 18: Boardwalk Villas, POFQ, Kidani Village & Universal RPR First WDW trip: Wilderness Lodge Villas/Animal Kingdom Villas (Jambo) March 14, followed by Nov 2015 at POFQ Other news: Disneyland Paris Sequoia Lodge, Nov 14. NYC May 16. Bangkok & Hong Kong Disney Oct 16. Plus lots of European breaks over the years. |
28 Mar 20, 11:23 PM |
#8
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Excited about Disney
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Usually if incorrect account details have been processed and an account doesn't exist with the details she has incorrectly used then it will bounce back into her account.
So it might be worth her checking her bank account first just in case. |
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29 Mar 20, 10:36 AM |
#9
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Imagineer
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I worked in a bank for 25 years and I tell everyone to this day, if you’re setting up a new payee, send £1 only as the first payment. Then ask the person who you’ve sent it to to confirm receipt, then and only then, send the rest of the money.
That way if the information is incorrect, you’ve lost a £1. I understand banks are bringing in new regulations on money transfer soon so this may not be necessary going forward but I always err on the side of caution x Edit. Glad you have it back. Huge relief xx Edited at 10:37 AM. |
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29 Mar 20, 10:40 AM |
#10
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Imagineer
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