Disney Tickets- linking to MDE

[Floridarules]

I have recently decided to add Disney to my forthcoming holiday- I have purchased Disney tickets direct (since found out that I need to pick them up 😡 )

I have my confirmation email from Disney and have tried entering the number in the App, on the website but nothing - it just tells me try again later. Does anyone know what I am doing wrong ?- I am anxious to get my fast passes booked at 30days in a couple of days😳🤞

[THECRAZYMOUSE]

Hi, it’s the second emails number you need, have you had that one? There’s a barcode on the side with a number?

[Floridarules]

Originally Posted by THECRAZYMOUSE

Hi, it’s the second emails number you need, have you had that one? There’s a barcode on the side with a number?

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Hi

Thankyou- yes I waited for the second email and I used the barcode number. It even says on the letter, the exact number to be used but it won’t work 😥😥

[Tinkjon]

Email them and get them to link it for you. I had an issue with buying two APs in one order -linked one ticket fine but for the second it said "that confirmation number has already been used" - well DUH, of course it has - I bought tickets for two people! But I emailed them with the confirmation number and they sorted it easily.

[lyn1]

Originally Posted by Floridarules

I have recently decided to add Disney to my forthcoming holiday- I have purchased Disney tickets direct (since found out that I need to pick them up 😡 )

I have my confirmation email from Disney and have tried entering the number in the App, on the website but nothing - it just tells me try again later. Does anyone know what I am doing wrong ?- I am anxious to get my fast passes booked at 30days in a couple of days😳🤞

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Try ringing the Disney freephone technical support number they should be able to help you.

0800 16 90 749

[RickT]

All you need to do is enter the code off the second email via the below link plus your surname of the lead booker.

disneyworld.disney.go/en_GB/claim/resort/

[chmurf]

Originally Posted by Floridarules

(since found out that I need to pick them up 😡 )

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If you happen to have MBs from a previous visit, linked to your account, you can reuse them. (no need to pick tickets up then)

[THECRAZYMOUSE]

Have you tried the link from RickT? 🙂 And yes if you have a MB from a previous trip that is still showing as active, then no need to collect tickets.

[Floridarules]

Thanks all, looks like I will have to call or email- I’ve tried the link here but still says the number has already been used.

I do have 4 tickets and only 1 number so as posted, I suspect this is the issue and I haven’t been to Disney since 2012 so never even used the new system of have old bands but thanks for the suggestions.

It’s just a bit annoying as I could have bought tickets elsewhere and been given real tickets with individual numbers on but I mistakenly thought buying from Disney would be better. Now I have to call the, and go and pick the tickets up.

Hey ho, I’ll post when I have callled them but thanks for the advice👍

[THECRAZYMOUSE]

Is it 14 day tickets? If you were flying into MCO you could buy MBs there and they would link them for you.