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Old 22 Jun 20, 12:43 PM  
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#51
SteveyJ
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Just answered after 200 minutes, she's telling me it's not possible as it's not generated a number they need but she's checking with Guest Care.
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Old 22 Jun 20, 12:45 PM  
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#52
LOU LOU DISNEY
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Originally Posted by SteveyJ View Post
Just answered after 200 minutes, she's telling me it's not possible as it's not generated a number they need but she's checking with Guest Care.
I’ve been on hold 123 mins they better do something as other peeps are getting linked. Ask to speak with a manager as that seems to work.
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Old 22 Jun 20, 12:47 PM  
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#53
DiszeeBelle
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Been booked with Ocean Florida since January. Chased for past 3 days and still nothing! I've rang, messaged and emailed and all i have got is we are looking into this for you and will be in touch asap or it is being dealt with according to departure day so we are stuck as we are not due to go until August 2021.
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Old 22 Jun 20, 12:48 PM  
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#54
toots82
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Originally Posted by lisa12000___ View Post
What number is everyone calling - I keep getting number unobtainable when I try?
The wdtc - uk one on your invoice
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Old 22 Jun 20, 12:51 PM  
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#55
SteveyJ
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Originally Posted by LOU LOU DISNEY View Post
I’ve been on hold 123 mins they better do something as other peeps are getting linked. Ask to speak with a manager as that seems to work.
No dice.

They're not expediting anything because of the sheer volume. She did confirm that 2021 is from Wednesday though, not today, and acknowledged that the email is wrong and they're getting told nothing.
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Old 22 Jun 20, 01:01 PM  
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mostlybobbins
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Originally Posted by SteveyJ View Post
No dice.

They're not expediting anything because of the sheer volume. She did confirm that 2021 is from Wednesday though, not today, and acknowledged that the email is wrong and they're getting told nothing.
Wow. That's certainly adding fuel to the fire! Folk are panicking for bookings well into 2021 or even just curious.

Sorry Disney, you've dropped the ball there.
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Old 22 Jun 20, 01:02 PM  
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#57
Tracey2019
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Booked on 12th June and still haven't been linked and been on hold for 2hrs so far to speak to Disney...
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Old 22 Jun 20, 01:03 PM  
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#58
LOU LOU DISNEY
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Originally Posted by Tracey2019 View Post
Booked on 12th June and still haven't been linked and been on hold for 2hrs so far to speak to Disney...
Snap! It’s all on manage my booking too so I still don’t know why it won’t link?
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Old 22 Jun 20, 01:44 PM  
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Manc1979
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Originally Posted by SteveyJ View Post
No dice.

They're not expediting anything because of the sheer volume. She did confirm that 2021 is from Wednesday though, not today, and acknowledged that the email is wrong and they're getting told nothing.
Not true about 2021 on Wednesday unfortunately as someone on another thread has done all there’s for May next year today
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Old 22 Jun 20, 01:46 PM  
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#60
SteveyJ
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Originally Posted by Manc1979 View Post
Not true about 2021 on Wednesday unfortunately as someone on another thread has done all there’s for May next year today
I'm not surprised in the slightest to be honest.

They've managed to cock this up every step of the way so far in new and interesting ways.
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