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Old 19 Sep 20, 04:40 PM  
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#51
Dr.JumbaJookiba
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Originally Posted by dynomikered View Post
Hi
I take it you can only pick up the AP's at the guest services window and they don't post them to the Uk (daft question sorry) Do you get an order number to show when you pick them up? We have never had AP's before but always toyed with the idea and this seems like a good offer as we will be going twice in the 15 months

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Mike
Yeah you get an email to take to guest services or ticket desk if your hotel has one. We've exchanged our voucher at the HRH in previous years.
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Old 19 Sep 20, 07:15 PM  
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Mickie
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Whereas my reply from Universal said this!

To clarify, the current 3 Months Free offer for Annual Pass purchases is valid until September 30, 2020. That means that the pass has to be purchased and used by September 30, 2020 to get the three (3) free months. If you were to purchase the pass and not use it until after that date, you would still get the twelve (12) months of the pass from whatever date you decide to activate it in the future, but you would not receive the three (3) free months.
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Old 19 Sep 20, 07:28 PM  
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Mickie that does contradict the info from at the beginning of this thread, Disney Nanny I think, the reason I remember is that it is "usual" for Universal to put a start before date but in this instance her answer was not.
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Old 19 Sep 20, 07:30 PM  
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Originally Posted by Mickie View Post
Whereas my reply from Universal said this!

To clarify, the current 3 Months Free offer for Annual Pass purchases is valid until September 30, 2020. That means that the pass has to be purchased and used by September 30, 2020 to get the three (3) free months. If you were to purchase the pass and not use it until after that date, you would still get the twelve (12) months of the pass from whatever date you decide to activate it in the future, but you would not receive the three (3) free months.
I've just checked my confirmation and it states that I've purchased a 2 Park 15 Month Seasonal Adult Pass. Nothing in the T&C's about an activation date at all.
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Old 19 Sep 20, 08:45 PM  
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Donaldfan
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Originally Posted by Shooby doo View Post
Mickie that does contradict the info from at the beginning of this thread, Disney Nanny I think, the reason I remember is that it is "usual" for Universal to put a start before date but in this instance her answer was not.
SD
A few of us have posted to this thread that we've asked Universal the question and have been told there is no activation date. I belong to a Universal FB group and it's asked a lot on there. Several people have rung Universal and all have been told there is no activation date. They just have to be bought by 30th September.
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Old 19 Sep 20, 08:59 PM  
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#56
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Originally Posted by Mickie View Post
Whereas my reply from Universal said this!

To clarify, the current 3 Months Free offer for Annual Pass purchases is valid until September 30, 2020. That means that the pass has to be purchased and used by September 30, 2020 to get the three (3) free months. If you were to purchase the pass and not use it until after that date, you would still get the twelve (12) months of the pass from whatever date you decide to activate it in the future, but you would not receive the three (3) free months.
I've just emailed Universal about this, mentioning that international visitors are currently unable to enter America so can't activate them by 30th September 2020 and I should be there now! I'll post when I receive a reply.
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Old 20 Sep 20, 07:45 AM  
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Originally Posted by Donaldfan View Post
I've just emailed Universal about this, mentioning that international visitors are currently unable to enter America so can't activate them by 30th September 2020 and I should be there now! I'll post when I receive a reply.
Yes please update! I have had two replies saying as long as bought before 30th sept they can be exchanged any time. Nothing mentioned about losing the extra months. I want to buy four to use in the future but I need them to be valid 15 months.
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Old 20 Sep 20, 09:26 AM  
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Originally Posted by Donaldfan View Post
I've just emailed Universal about this, mentioning that international visitors are currently unable to enter America so can't activate them by 30th September 2020 and I should be there now! I'll post when I receive a reply.
Yes I did go back to Universal to ask them if that is what they really meant to say! Will post the response when I get it. That wasn’t actually my main query as I thought it had been settled.

I was asking about block out dates. They actually said block out dates were likely to be different next year due to disruption.
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Old 20 Sep 20, 11:46 AM  
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I wonder when blackout dates will be published. I am due to go 16th august 2021 for 11 nights.
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Old 20 Sep 20, 01:49 PM  
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Originally Posted by mrsbenny View Post
I wonder when blackout dates will be published. I am due to go 16th august 2021 for 11 nights.
This is what they said when I asked. I was specifically wondering about seasonal block out dates in August for Volcano Bay. They seem to be first half of August which would be fine, this answer isn’t particularly helpful in that point!

I can say that, historically, blockout dates for the following year have been announced closer to the end of the year. Also, due to the current conditions, and the phased reopening of our resort, it’s possible that blockout dates for 2021 may be significantly different from the 2020 blockout dates, as we adjust to the expected crowds throughout the year.
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