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Old 2 Apr 20, 09:29 PM  
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#21
cornishfrogboy
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Join Date: Nov 10
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Originally Posted by Warkman58 View Post
British Airways, whilst refunding flighrs, mostly with vouchers, is not refunding seat choices.
I beg to differ. BA refunded me my flights, APD and my seat choice costs in full. I demanded on 14 March and had the money back on my card within 8-10 days.

No admin charges, the full amount.
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Old 2 Apr 20, 09:41 PM  
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#22
Bobbins
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It's annoying at the best of times that they can take your money instantly but it always takes some time to repay it.
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Old 2 Apr 20, 09:49 PM  
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#23
lizzie145
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Originally Posted by neil1489 View Post
Totally disagree with you there, PPI claim is completely different, this is a refund that the customer is due immediately, the CC wont hold the payment for 90 days and the customer who may already be in financial difficulty will still have to pay the CC bill and potentially accrue interest.
I get that they are different I'm just saying that fuming is extreme in my view.
It's frustrating and annoying
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Old 2 Apr 20, 09:55 PM  
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#24
bighal
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Originally Posted by Moorlandman View Post
The EU are currently amending the rules so that credit notes and vouchers can be used to refund customers. This is expected shortly which means some tour operators may hold back on cash refunds for now knowing the law will shortly change
So that will be for those in the EU then not us...
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Old 2 Apr 20, 10:00 PM  
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#25
Stitch & Smudge
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Originally Posted by bighal View Post
So that will be for those in the EU then not us...
No idea. We’re still technically in the eu until the end of the year. After that, who knows?
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Old 2 Apr 20, 10:10 PM  
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#26
Moorlandman
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Originally Posted by bighal View Post
So that will be for those in the EU then not us...
We may be ‘out’ but we are following all their rules and regulations for a long time to come👍
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Old 13 Apr 20, 01:32 PM  
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#27
monkey14769
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Moorlandman,
Thought that was existing laws not any amendments?
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Old 14 Apr 20, 06:12 PM  
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#28
Rigstig
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Join Date: Sep 03
Location: Rochdale
Good luck getting a seat upgrade refund back off Virgin Atlantic...I'm still waiting 3 years down the line for £80 for two extra legroom seats we could no longer have as they changed our flights home from Atlanta to New York's JFK..I spent hours on the phone and all they ever did was ask for info I didn't have and passed the book to different departments, one even put me through to Delta in the USA.
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