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Old 6 Jul 19, 12:03 PM  
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Ellelledee
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My son has an iPad and he has to do an update it’s iOs 12 and it says his iPad does not support wireless updating and he has to plug it into iTunes on a laptop or computer to do it. We don’t have either - he has tried my dads laptop and it tells him to download iTunes but it won’t work and he has tried my daughters MacBook but it’s telling her she needs a different version and also she doesn’t want to synch her MacBook to his iPad and get all of his stuff on hers. Why does it do this? Is there no way of doing it without a laptop? It’s a con! He can use YouTube he says but can’t use any other apps etc
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Old 6 Jul 19, 12:10 PM  
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Elisebev
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Try this

discussions.apple/thread/8452922
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Old 6 Jul 19, 12:13 PM  
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Leggibone
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From what I know, it probably means he hasn’t got enough space for the temp files; have a little look how much storage space he has left, it might be he needs to delete or send some stuff to cloud, iOS 12 came out a little while back, so it’s not surprising most apps now want it though?
Just for ref, in case it’s not the storage thing, how old is this iPad? (I can research a little)
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Old 6 Jul 19, 12:21 PM  
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1 plug I pad in to pc
2 load I tunes
3 you should come up with a screen than says do you want to synic I pad say no and it should say do you want to update he can then just update I pad I never sonic my I pad with pc as I go to much stuff on it
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Old 6 Jul 19, 12:57 PM  
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400ixl
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All iPads can do over the air updates, so it isn't that it is not capable. As mentioned, has it got enough free space on it?

Apple are discontinuing iTunes soon as there is no relieve on it for anything anymore.
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Old 6 Jul 19, 01:21 PM  
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Originally Posted by 400ixl View Post
All iPads can do over the air updates, so it isn't that it is not capable. As mentioned, has it got enough free space on it?

Apple are discontinuing iTunes soon as there is no relieve on it for anything anymore.
I’ve spent the morning collating 350 pieces of music into playlists for a figure skating competition. They are then synced onto the iPad

I have no idea how I’m going to do this without iTunes.
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Old 6 Jul 19, 06:01 PM  
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Ellelledee
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Thanks for replies - sorry only just found the thread thought it had been deleted. I’ve just clicked on that link and when I click on his general tab and look for storage it’s not there as it says. I can manage storage but it doesn’t list all the apps etc and show iOS 11 or whatever. It’s quite an oldish iPad but it’s newer than mine - I’ve had mine about 10 years maybe slightly more and I’ve never had a problem. Mine is a little sluggish which is possibly storage but I’ve never had any issues updating. He doesn’t want to do a hard resent though as he says that wipes everything.
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Old 6 Jul 19, 06:06 PM  
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Look in settings. General. About.

To see which version you are on.

And it will also tell you which model you have.


And how much available space there is
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