Double booking through BA/Avis almost half the price of single rental!

[TEL N KEL]

Can anybody help me out here ?

I have made my Bookings all completed and paid via the BA site in full.
Confirmed and e tickets printed out.
Added my Avis prefered number to bookings.

Here is my problem

When I log in to my Avis account it shows my bookings but it states

The cost is to be paid on arrival.
Am I correct in thinking that is just the way the system works and my vouchers are actually the payment.

Would not like to arrive and have to battle it out with Avis.

If anyone has any experience with Avis maybe they have seen this before

[Kirky123]

Originally Posted by TEL N KEL

Can anybody help me out here ?

I have made my Bookings all completed and paid via the BA site in full.
Confirmed and e tickets printed out.
Added my Avis prefered number to bookings.

Here is my problem

When I log in to my Avis account it shows my bookings but it states

The cost is to be paid on arrival.
Am I correct in thinking that is just the way the system works and my vouchers are actually the payment.

Would not like to arrive and have to battle it out with Avis.

If anyone has any experience with Avis maybe they have seen this before

See more...

Just logged into my account on Avis and mine also says payment to be made on collection, also it's quoting an amount £23 more than I've paid. The strange thing is at the top of the page it states that I need to present the credit card i made the booking with !

[TEL N KEL]

Originally Posted by Kirky123

Just logged into my account on Avis and mine also says payment to be made on collection, also it's quoting an amount £23 more than I've paid. The strange thing is at the top of the page it states that I need to present the credit card i made the booking with !

See more...

Yes mine is also quoting a higher rate than I have already paid, And states
Please bring this confirmation and the card used to make the booking with you when you pick up your car.

[Kirky123]

Originally Posted by TEL N KEL

Yes mine is also quoting a higher rate than I have already paid, And states
Please bring this confirmation and the card used to make the booking with you when you pick up your car.

See more...

I've just printed my two vouchers from the BA website and both show pre paid voucher so I'm assuming everything is ok!

[wpalmer]

Originally Posted by Slinky Malinki

What an excellent tip this is! I've just a bad a look and it could save us a packet. There's an avis not far from where we're staying as well.

See more...

Having picked up from this location numerous times, allow plenty of time. One small desk inside the Park Inn with one (usually fraught!) lady looking after the rentals every time we have picked up. Does take some time in my experience!

[wpalmer]

Originally Posted by Kirky123

Just logged into my account on Avis and mine also says payment to be made on collection, also it's quoting an amount £23 more than I've paid. The strange thing is at the top of the page it states that I need to present the credit card i made the booking with !

See more...

Even if you have paid up front they do insist on seeing the same card you booked with. I had to go back to the villa once as i'd forgotten the card i booked with and she refused to let me have the car!

[Kirky123]

Originally Posted by wpalmer

Even if you have paid up front they do insist on seeing the same card you booked with. I had to go back to the villa once as i'd forgotten the card i booked with and she refused to let me have the car!

See more...

Thanks, we'll make sure we have it with us.

[Incarniac]

Originally Posted by wpalmer

Even if you have paid up front they do insist on seeing the same card you booked with. I had to go back to the villa once as i'd forgotten the card i booked with and she refused to let me have the car!

See more...

They don't insist on exactly the same card as such, but a credit card in the same name as the person that made the booking. I always use my UK Barclaycard to pre-pay car rentals but give them my Halifax Clarity card when picking up the car.

If they did want exactly the same card they'd also have issues with cards that expires or were lost and replaced between the time of the booking and picking up the car.

[Slinky Malinki]

Originally Posted by wpalmer

Having picked up from this location numerous times, allow plenty of time. One small desk inside the Park Inn with one (usually fraught!) lady looking after the rentals every time we have picked up. Does take some time in my experience!

See more...

Thanks for the heads up.

[wpalmer]

Originally Posted by Incarniac

They don't insist on exactly the same card as such, but a credit card in the same name as the person that made the booking. I always use my UK Barclaycard to pre-pay car rentals but give them my Halifax Clarity card when picking up the car.

If they did want exactly the same card they'd also have issues with cards that expires or were lost and replaced between the time of the booking and picking up the car.

See more...

Good luck with that if picking up from Maingate Avis at the Park Inn. She absolutely insisted it was from the same card number or she would have to do a new booking! Completely agree that this is unworkable if you get a new card but just a polite warning thats what happened on the day.