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Accommodation Hotels, Resorts, Villas Questions and Info |
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16 Feb 20, 02:02 PM |
#1
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Looking for my Ears
Join Date: Sep 19
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Opting out of mousekeeping
Hi, we're going to an All-Star resort in a couple of months and I have just found out about opting out of 'mousekeeping' in exchange for a gift card. Sounds like a win-win all round!
I've already checked in online as much as it will let me but when I try to update check-in there is no Service Your Way option as I have seen in step by step screenshots. Am I missing something here? Can I still qualify if I request this when I actually arrive at the hotel if I can do it online? Many thanks! |
16 Feb 20, 02:13 PM |
#2
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VIP Dibber
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You can ask for it when you check in.
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16 Feb 20, 02:15 PM |
#3
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Thread Starter
Looking for my Ears
Join Date: Sep 19
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Thanks. So is there something I'm missing on MDE as it's not giving me the option to request it when apparently it should.
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16 Feb 20, 02:40 PM |
#4
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VIP Dibber
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16 Feb 20, 02:47 PM |
#5
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Thread Starter
Looking for my Ears
Join Date: Sep 19
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16 Feb 20, 02:50 PM |
#6
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VIP Dibber
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It showed up for me on the app but not the website. Now it’s not showing on the app either.
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16 Feb 20, 03:09 PM |
#7
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Thread Starter
Looking for my Ears
Join Date: Sep 19
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16 Feb 20, 03:36 PM |
#8
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Imagineer
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We didn’t do it on the app (didn’t even know there was a way to do it on there at the time!) - just mentioned it at check in and got the gift card emailed within 24 hours we were at CSR but I can’t see it being different at other hotels where it’s offered.
__________________
Food Reports: California 2023 | Orlando 2022 | Miami, Fort Lauderdale & Orlando 2021 | Orlando 2019 | Orlando 2018 | Orlando 2016 |
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20 Feb 20, 07:43 AM |
#9
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Getting Excited
Join Date: Mar 16
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We stated st Caribbean Beach and just requested at check in
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