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Old 22 Nov 18, 07:39 PM  
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Dewdropdazzle
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Problems transferring deposit

We’ve had an offer accepted on a resale contract but having a nightmare trying to transfer the deposit.
DVC Resale Market sent us all the details to transfer the deposit to Magic Vacation Title who want it sent via wire transfer to Iberia bank & provided a swift & ABA no.
We used Hifx last night to transfer it and all seemed to go through fine... until this afternoon when I received a phone call from them telling me the money had been held and their compliance team were looking at it. I was asked all sorts of questions to verify who i was, like naming streets near where I live, local hospitals etc. They then wanted information about the company I was sending money to, what their website was, what money was for. It went on and on and I began to feel like I was under suspicion.
They wanted me to email them info re the transfer including an invoice which we’ve done and then they say they’ll look at it again.
Has anyone else had this trouble? Beginning to think I should’ve just paid it on a credit card
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I Drive 1997,Villa 1998 & 2006, Wilderness Lodge 2008,Fort Wilderness 2009,Old Key West 2010,Fort Wilderness 2011,Wilderness Lodge 2012, DLP 2013,Villa 2014 & 2015, POFQ /Fort Wilderness 2016,Villa 2017, DVC Copper Creek 2018, Saratoga Springs Feb 2019, Villa Aug 2019
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Old 22 Nov 18, 07:44 PM  
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Jan
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I bet it is something to do with money laundering. I wanted to pay £100 into my grandson’s Nationwide account but they wouldn’t accept it.
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Old 22 Nov 18, 07:49 PM  
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Dewdropdazzle
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I was beginning to feel like I was doing something wrong They would only tell me it had been flagged up for more info but wouldn’t say why. Still haven’t heard anything back from them and the payment is supposed to go through tomorrow
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I Drive 1997,Villa 1998 & 2006, Wilderness Lodge 2008,Fort Wilderness 2009,Old Key West 2010,Fort Wilderness 2011,Wilderness Lodge 2012, DLP 2013,Villa 2014 & 2015, POFQ /Fort Wilderness 2016,Villa 2017, DVC Copper Creek 2018, Saratoga Springs Feb 2019, Villa Aug 2019
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Old 23 Nov 18, 12:49 AM  
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YorkshireT
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You will probably be flagged on searches. Means nothing, just a matching name will do it. I was also flagged as there’s a politician with my name. They’ll clear you after a call hopefully. I had a pleasant chap from HiFX and clear mine. It’s not HiFX they just have to be vigilant when it flags.
I see these flags myself, and there’s probably hundreds of thousands of them. So a terrorist in London gone to fight for Isis will have the same name as a person in Bolton, and the guy in Bolton is flagged just because of the same common name.
I always pay my deposits on 0% credit card. But you’d have had the same problem when transferring the first final payment anyway. Good luck.
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Old 7 Dec 18, 04:12 PM  
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For once I can be thankful for my unusual name them. I believe there are 3 people with the same name in the UK and I'm related to them all!

Hope it all went through ok in the end.
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Old 7 Dec 18, 09:40 PM  
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Dewdropdazzle
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Yes thank you, got it sorted in the end but they wanted so many details. I know it’s for our own benefit but frustrating when it moves so slowly. They were making me feel very shifty!
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I Drive 1997,Villa 1998 & 2006, Wilderness Lodge 2008,Fort Wilderness 2009,Old Key West 2010,Fort Wilderness 2011,Wilderness Lodge 2012, DLP 2013,Villa 2014 & 2015, POFQ /Fort Wilderness 2016,Villa 2017, DVC Copper Creek 2018, Saratoga Springs Feb 2019, Villa Aug 2019
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