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Disneyland Paris Trip Planning Disneyland Paris Holiday Planning Questions and Tips. |
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29 Nov 18, 07:54 PM |
#1
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Very Serious Dibber
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complaint help please
hi could anyone help i have tried to complain through the customer services relations of disneyland paris and have sent emails and messages afew times but noone responds can anyone here give a name or email possible both to someone who will reply
thank you so much for any help offered |
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29 Nov 18, 08:39 PM |
#2
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Guest
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When did you email? It can take up to 10 weeks for a reply.
The email address for complaints is: dlp.guest.communication@disney.com Edited at 08:40 PM. |
29 Nov 18, 08:45 PM |
#3
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Very Serious Dibber
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Google CEO for DLP and send them an email complaint. Most of these big orgs have a specialist Directors complaints department, it guarantees a much quicker response!
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Tuscan Ridge - Easter 2009 Phuket Feb 2010 - Mandalay Bay Vegas 2010 Portugal Aug 2011-Thailand Feb 2012 Kefalonia July 2012 - G/F July 2013 |
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30 Nov 18, 12:38 AM |
#4
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Thread Starter
Very Serious Dibber
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oh thank you so much for the replys its been over 10 weeks and just nothing so i am now going to google who the CEO is thnk you so much for the help
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30 Nov 18, 12:55 AM |
#5
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Thread Starter
Very Serious Dibber
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hi would it be Bob Iger who is the CEO of disneyland paris
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30 Nov 18, 01:38 AM |
#6
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Very Serious Dibber
Join Date: Jul 12
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Bob Iger is the CEO of The Walt Disney Company, Catherine Powell was until recently CEO of DLP but is now head of Disney Parks West (USA & France). A new CEO for DLP is yet to be confirmed.
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Disneyland Paris: August 1999 Sante Fe - October 2000 Sante Fe - March 2002 Sante Fe - November 2010 Cheyenne
Walt Disney World: May 2011 All Star Movies - November 2011 Animal Kingdom Lodge |
30 Nov 18, 10:10 AM |
#7
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Imagineer
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When I emailed the address above I got an auto response advising to send all complaints to this email going forward:
dlp.guest.communication@disneylandparis.com |
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30 Nov 18, 10:20 AM |
#8
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Very Serious Dibber
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I would call Disney and ask to speak to, or the email address for the secretary of Catherine Powell, and send your complaint via them.
__________________
Tuscan Ridge - Easter 2009 Phuket Feb 2010 - Mandalay Bay Vegas 2010 Portugal Aug 2011-Thailand Feb 2012 Kefalonia July 2012 - G/F July 2013 |
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1 Dec 18, 06:38 AM |
#9
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VIP Dibber
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Have you tried twitter? I had a complaint about some things in the summer at WDW and guest services contacted me straight away and my issues were resolved in 3 days of my complaint? (I know it DLP) I’ve tweeted DLP a few times and they’ve always responded quickly, social media complaints seem to get answers much quicker than an email these days!
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